Splunk® Enterprise

Release Notes

Splunk Enterprise version 9.0 will no longer be supported as of June 14, 2024. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see How to upgrade Splunk Enterprise.
This documentation does not apply to the most recent version of Splunk® Enterprise. For documentation on the most recent version, go to the latest release.

Known issues

The following are issues and workarounds for this version of Splunk Enterprise.

Issues are listed in all relevant sections. Some issues appear more than once.

Refer to System requirements in the Installation Manual for a list of supported platforms and architectures.

For a list of deprecated features and platforms, refer to Deprecated features and removed features in this manual.

Upgrade issues

Date filed Issue number Description
2023-09-12 SPL-244559, SPL-245880, SPL-246158 Upgrades of Splunk Enterprise to version 9.1.x can fail on machines that run an operating system that does not use Unicode Transformation Format - 8 bit (UTF8) character set encoding.

Workaround:
This notice previously applied to Windows Server using the Japanese system locale. It now applies to any operating system that does not use UTF-8 for character set encoding.

Prior to an upgrade, edit the $SPLUNK_HOME/etc/splunk-launch.conf file (%SPLUNK_HOME%\etc\splunk-launch.conf on Windows) and add the following line:

PYTHONUTF8=1

Save the file, then perform the upgrade.

If the upgrade succeeds, but Splunk Web then displays a blank screen when you attempt to log into the Splunk Enterprise instance, follow this workaround, then restart the Splunk Enterprise instance.

2020-11-09 SPL-197140, SPL-234386 UF failed to start on Solaris 11.3 with error: "symbol in6addr_any: referenced symbol not found"

Workaround:
1. Do not upgrade past Splunk 8.0.5 on Solaris 11.3

OR 2. Upgrade to Solaris 11.4

2020-08-31 SPL-194426 External search command chunked v2 python SDK fails with multibyte result data under python 3.

Workaround:
Apps may experience this issue if they: implement a custom search command using the Splunk Enterprise SDK for Python between versions 1.6.5 and 1.6.13; are executed by Splunk Enterprise or Splunk Cloud using Python 3; and are sent events with multi-byte characters.

App developers whose apps implement a custom search command using a version of the Splunk Enterprise SDK for Python must update to version 1.6.14 or higher and release new versions of their apps.

Splunk Enterprise and Splunk Cloud administrators who are using apps impacted by this issue must update to app versions that use the Splunk Enterprise SDK for Python version 1.6.14 or higher. If this is not possible, administrators are encouraged to either: allow these apps to be executed using Python 2; or cease usage of impacted apps until updated versions are available.

2020-07-10 SPL-191850 The .deb installation package will fail if dpkg version doesn't support an .xz compressed control file.

Workaround:
Update dpkg to version 1.17.6 or later.
2018-04-13 SPL-153403 After running the "clean userdata" command, admin is unable to login with msg "No users exist. Please set up a new user."

Workaround:
Create a $SPLUNK_HOME/etc/system/local/user-seed.conf and restart Splunk

[user_info]
PASSWORD = <yourpassword>


Data input issues

Date filed Issue number Description
2024-01-13 SPL-249543, SPL-251748, SPL-251749, SPL-253929, SPL-251746, SPL-253927, SPL-253928 TcpInputProcessor not able to drain splunktcpin queue during graceful shutdown.

Workaround:
Splunk recommends customers set `useACK` to true to ensure in-memory is not dropped in the event of indexer rolling restarts or repaving. Thus, the best short-term solution is to set `useACK` to `true`.
2022-08-17 SPL-228646, SPL-228645 Restart is needed when AWS access key pairs rotate (w/o grace period) or other S3 config settings for Ingest Actions become invalid
2022-08-09 SPL-228117, SPL-257140 "file" is incorrectly listed as a supported scheme for ingest actions in outputs.conf.spec
2022-04-08 SPL-222366 Ingest Actions does not work with Splunk Free, Personalized Devtest, Developer, and Forwarder-only licenses

Search issues

Date filed Issue number Description
2024-05-09 SPL-255514 "| timechart count" search is causing Splunk to crash with "Crashing thread: searchOrchestrator"

Workaround:
When using a search with only the timechart command in a search:

| timechart count

Splunk instance will crash with "Crashing thread: searchOrchestrator". Currently there is no workaround other than not using this search string

2023-09-20 SPL-244874, SPL-250477, SPL-250853 Send email on 9.x fails with 502 error for a specific SMTP configuration
2023-04-26 SPL-239409 The 'sendemail' command no longer honors the field order from search results
2023-03-28 SPL-237902 Ad hoc searches that specify earliest relative time offset assuming from 'now' should explicitly include 'latest=now' to avoid a potential time range inaccuracy

Workaround:
Ad hoc searches searches that use the earliest time modifier with a relative time offset should also include 'latest=now' in order to avoid time range inaccuracies. For example, if you want to get all events from the last 10 seconds starting at 01:00:10, the following search returns all events that occur between the time of 01:00:00 and 01:00:10, as expected.

index=main earliest=-10s latest=now

Running the same search without including 'latest=now' might produce unpredictable results or impact performance in certain scenarios when the search head is overloaded with ad hoc searches. See Specify earliest relative time offset and latest time in ad hoc searches in the Splunk platform Search Manual.

2023-03-09 SPL-239623, SPL-220440 Global banner with hyperlink breaks UI layout.
2022-07-29 SPL-227633 Error : Script execution failed for external search command 'runshellscript'

Workaround:
The setting precalculate_required_fields_for_alerts=0 can be set on saved searches that have no other alert actions attached aside from the "Run A Script" action, to quash the error. For saved searches that have multiple alert action attached, this may not be safe as it will disable back propagation of required fields for all alert actions, which might result in the parent search extracting more fields than required, which could negatively impact performance for that search.
2022-06-23 SPL-226017, SPL-176333 Lookups may return incorrect results due to internal caching

Workaround:
Add

allow_caching=f to the lookup command:

| lookup <name> allow_caching=f ... 

On 7.3+: Add allow_caching=f to the lookup definition on the search head

transforms.conf:
[<lookup name>]
allow_caching = f

To check if you might be running into this issue, you'll need to enable debug on the search in question by adding:

| noop log_DEBUG=CachedProvider
<pre>
If you have hits for the cached lookup, like in the sample log below, you can hit this issue.

<pre>
DEBUG CachedProvider - Cached provider metrics: lookup=<lookup name> hits=67064 misses=321 total=67385
2022-05-31 SPL-225037 Remote dataset dropdown menu resets to "Index" after selecting federated provider
2022-05-25 SPL-224816, SPL-232036, SPL-232477 Standard mode federated searches of accelerated data models with 'tstats' fail or produce unexpected behavior when 'prestats=t'

Workaround:
possibly:

- run the search in the right order

2021-12-21 SPL-216787 Searches are cancelled or time out when the user leaves the browser window or switches tabs.

Workaround:
Change the job_default_auto_cancel setting in $SPLUNK_HOME/etc/system/local/web.conf from the default value of 30 to 62.

Details
This issue is caused by power saving settings in recent browser versions, where Javascript timers may be throttled. The user typically sees the following message in the search window on foreground searches:

DAG Execution Exception: Search has been cancelled
Search auto-canceled
The search job has failed due to an error. You may be able to view the job in the Job Inspector

2021-09-22 SPL-212495, SPL-196040, SPL-219811 Excessive logging 'WARN SearchResultsFiles Unable to parse site_label, label=invalid due to err="Invalid site id: invalid"' for SearchResultsFiles

Workaround:
none
2021-02-25 SPL-201628 `srchTimeWin` and `srchTimeEarliest` settings cannot be unset for the admin role.

Workaround:
Ensure that the admin role is not configured as "Unset" and is explicitly configured to either no restriction or a restriction in the UI (Navigate to Edit Role > Resources > Role search time window limit), or through conf file authorize.conf under attribute name srchTimeEarliest.
2020-12-04 SPL-198284, SPL-231587 Crash in search process in PrecacheUsersThread when max_searches_per_process is set lower than default

Workaround:
Set limits.conf back to default, by removing any override of max_searches_per_process.

For example:

[search]
max_searches_per_process=1

to

[search]
2020-08-31 SPL-194426 External search command chunked v2 python SDK fails with multibyte result data under python 3.

Workaround:
Apps may experience this issue if they: implement a custom search command using the Splunk Enterprise SDK for Python between versions 1.6.5 and 1.6.13; are executed by Splunk Enterprise or Splunk Cloud using Python 3; and are sent events with multi-byte characters.

App developers whose apps implement a custom search command using a version of the Splunk Enterprise SDK for Python must update to version 1.6.14 or higher and release new versions of their apps.

Splunk Enterprise and Splunk Cloud administrators who are using apps impacted by this issue must update to app versions that use the Splunk Enterprise SDK for Python version 1.6.14 or higher. If this is not possible, administrators are encouraged to either: allow these apps to be executed using Python 2; or cease usage of impacted apps until updated versions are available.

2020-02-12 SPL-183259 When generating LISPY for field values that are numbers (""), the values aren't deduplicated, which can cause slowdowns in certain scenarios

Workaround:
Dedup values in search before, for example:

instead of

index="field_test" [search index="field_test" globalCallID_callId=1234* | fields globalCallID_callId]

add a stats or dedup in the subsearch:

index="field_test" [search index="field_test" globalCallID_callId=123* | stats values(globalCallID_callId) AS globalCallID_callId | mvexpand globalCallID_callId ]

If that list is still large and you're seeing the slowdown, consider moving the filtering to a | where after the initial search, for example:

index="field_test" globalCallID_callId=* | where [search index="field_test" globalCallID_callId=123* | stats values(globalCallID_callId) AS globalCallID_callId | mvexpand globalCallID_callId ]
2020-01-10 SPL-181573 geostats provides incorrect results for lower zoom levels when split BY has a higher cardinality than globallimit.

Workaround:
- Increase globallimit to the value of "unique values" number mentioned in the warning message:

"The split by field <field> has a large number of unique values <number>. Chart column set will be trimmed to 10. Use globallimit argument to control column count."

- Use very high globallimit in geostats and post process after if needed

- Don't use BY in geostats

- Use lower cardinality BY and/or higher globallimit in geostats

2017-07-13 SPL-143111 "Splunkd daemon is not responding" when edit local windows event log collection
2017-04-04 SPL-140765 Splunk having problems extracting json file consisting of 68k plus key-value pairs
2016-11-29 SPL-133182 When two datasets have identical names but one is local (private) while the other is global, attempts to view or extend the global dataset use results from the local dataset instead.
2014-10-02 SPL-91638, SPL-107375 For scheduled searches in a search head cluster, empty search jobs may appear in the job inspector for a cluster member.

Federated search issues

Date filed Issue number Description
2023-09-05 SPL-244248, SPL-239298 Federated Search, Enterprise --> Cloud configuration: Performance degradation increases when the number of indexers increases in the RSH

Workaround:
One possible workaround is to use a more efficient query. For example, use "| tstats count where index=main by splunk_server" instead of "index=main | stats count by splunk_server".


Another workaround is to change the max_workers_searchparser setting to a value lower than its default.

Use this workaround if you are using your Splunk Enterprise federated search head (FSH) instance only for running federated searches. This workaround might affect non-federated searches.

On the Splunk Enterprise FSH, follow these steps:

  1. Create limits.conf in a local/ folder.
  2. Set the max_workers_searchparser setting to a number lower than its default (1 or 2). For more information about this setting see the Admin Manual.
  3. Test which setting value provides a better performance.

2023-08-14 SPL-243208, SPL-241502 Transparent federated search with service account making api calls takes excessive time
2023-07-20 SPL-242282, SPL-242864 Federated Searches fail for union commands when query optimization diverge between FSH x RSH
2023-06-26 SPL-241446 rsh_sid should be logged in the fsh audit log as well
2023-05-22 SPL-240242, SPL-262206 Federated Search: When exporting results, the remote search head (RSH) returns exceptions when it sees federated search head (FSH) socket errors. The RSH should ignore FSH socket errors.
2023-04-17 SPL-238767, SPL-244936, SPL-244937 Standard mode federated search with longer than a minute From command searches, encounters socket ReadWrite error when the federated provider points to a cloud Load balancer, due to idle timeout on the LoadBalancer config

Workaround:
If you encounter this issue, update the federated provider definition (created on the federated search head in Splunk Web), so that its Remote Host points to a remote deployment cluster member instead of to the remote deployment cluster load balancer.
2023-04-11 SPL-238512, SPL-239266 Federated search UI does not support mapping federated indexes to data model datasets that have dot characters in their names
2023-04-10 SPL-238501 Federated search "outputlookup" command cannot add data to local lookup table

Workaround:
Define the same lookup on the remote search head too, so the remote search head will not error out early and return 0 results.
2023-03-30 SPL-238029, SPL-239359, SPL-239360 Standard mode federated search - A multistats search with a tstats subsearch where prestats=t and a federated index is used as a data model throws an error.
2023-03-24 SPL-237796, SPL-248319 In transparent mode Federated Search for Splunk, the makeresults command returns more rows than expected

Workaround:
Convert all occurrences of makeresults to makeresults | head 1.

If you need more results, change the head command parameter accordingly. For example,makeresults count=5 would become makeresults count=5 | head 5.
2022-10-19 SPL-231712 Create/Edit Role - In the UI, the "Wildcards" tool cannot be used to specify allowed federated indexes for standard mode federated search
2022-07-15 SPL-226877 Federated Search UI Error: Cannot create saved search dataset for federated index if dataset name contains space

Workaround:
Use REST API to create the federated saved search instead:

curl -k -u <username>:<password> -X POST https://localhost:8089/servicesNS/nobody/search/data/federated/index -d name=federated:index_kathy -d federated.dataset='savedsearch:ss with space' -d federated.provider=remote_deployment_1

See Federated search endpoint descriptions in the REST API Reference Manual.

2022-06-23 SPL-226038 In a transparent mode federated tstats search of an accelerated data model that is located only on the FSH, results are returned only from the FSH, not the RSH, when summariesonly=t
2022-06-16 SPL-225826 Transparent mode federated searches over accelerated data model datasets cannot return remote results because their summaries are not present on the RSH
2022-05-31 SPL-225037 Remote dataset dropdown menu resets to "Index" after selecting federated provider
2022-05-25 SPL-224816, SPL-232036, SPL-232477 Standard mode federated searches of accelerated data models with 'tstats' fail or produce unexpected behavior when 'prestats=t'

Workaround:
possibly:

- run the search in the right order

2022-03-09 SPL-220289, SPL-245017 Federated Search Transparent Mode: Commands that have subsearches like join and append may result in failures on RSH due to missing application context

Workaround:
If the search is being run in an application context that does not exist on the remote deployment, install the missing application on the remote deployment.
2022-02-25 SPL-219793 Some commands in federated searches return incorrect resultCount values when run in verbose mode

Workaround:
Use Verbose and Smart mode specifically for searches with transforming commands like stats, chart, and timechart, and then review the results in the Statistics tab. To review event counts, run non-transforming searches in Fast mode.

Search-time field extraction usually requires searches without transforming commands that run in either Verbose or Smart mode. When you run searches in Fast mode, you can ensure that search-time field extraction takes place for federated searches by appending | fields * to the ends of your searches.

2022-02-08 SPL-218841 Reporting command in verbose mode returns 0 events despite correct event_count
2022-02-08 SPL-218842, SPL-252272, SPL-242740 Some reporting commands in federated search return incorrect eventCount

Workaround:
Use Verbose and Smart mode specifically for searches with transforming commands like stats, chart, and timechart, and then review the results in the Statistics tab. To review event counts, run non-transforming searches in Fast mode.

Search-time field extraction usually requires searches without transforming commands that run in either Verbose or Smart mode. When you run searches in Fast mode, you can ensure that search-time field extraction takes place for federated searches by appending | fields * to the ends of your searches.

2021-10-14 SPL-213745, SPL-251131 Standard mode federated search: Unable to set federated index as default index

Saved search, alerting, scheduling, and job management issues

Date filed Issue number Description
2019-09-20 SPL-176812 Multiple SH Clustering with single deployer can't use datamodel summary sharing
2018-09-19 SPL-160286 The data preview for the Add Data workflow does not display for Log to Metrics source types
2017-11-29 SPL-146802 Distributed environment requires index defined on search head for log event alerts
2017-08-14 SPL-143947 Report acceleration is broken for users with a configured role-based access filter

Charting, reporting, and visualization issues

Date filed Issue number Description
2023-04-18 SPL-238825 In Dashboard Studio, post process searches are not triggered on the first load when using inputs that default to "First Value".

Workaround:
Refresh the page.
2016-04-27 SPL-118911 In SHC, referenced saved real-time searches in a dashboard do not stream results.

Workaround:
See Troubleshoot referenced real-time searches for workaround details.


Distributed search and search head clustering issues

Date filed Issue number Description
2022-03-22 SPL-221130, SPL-224931, SPL-225711 Search head clustering - intermittent "Splunk Cloud" logo shown on splunkweb and "UNKNOWN_VERSION" Splunk version returned

Workaround:
Customers can verify whether their environment is affected with following SPL against their SHs:

index=_internal host IN (<CommaSeparatedSHList>) source=*web_service.log* "Splunk appserver version=UNKNOWN_VERSION build=000"

Refreshing the browser tab will temporarily resolve the issue. No root cause/fix has been identified yet.

2021-09-22 SPL-212495, SPL-196040, SPL-219811 Excessive logging 'WARN SearchResultsFiles Unable to parse site_label, label=invalid due to err="Invalid site id: invalid"' for SearchResultsFiles

Workaround:
none
2021-03-26 SPL-203060 The splunkd process changes the local distsearch.conf on service start

Workaround:
There is no workaround. After upgrading to Splunk Enterprise 8.x, the splunkd process checks and modifies the local/distsearch.conf on each service start. The process will:
  • Remove any settings that define default values already set in the /default/distsearch.conf file.
  • Removes comments preceded by a hash.
  • Reorders the KV pairs alphanumerically within a stanza.
  • Reorders stanzas within the file.


2017-11-29 SPL-146802 Distributed environment requires index defined on search head for log event alerts
2017-03-13 SPL-138654 Splunk searches fail when filepath gets too long on Windows
2016-07-12 SPL-124085 On Search Head Cluster It is not possible to remove an App from the SHs once it has been disabled.

Data model and pivot issues

Date filed Issue number Description
2019-09-20 SPL-176812 Multiple SH Clustering with single deployer can't use datamodel summary sharing

Indexer and indexer clustering issues

Date filed Issue number Description
2024-01-13 SPL-249543, SPL-251748, SPL-251749, SPL-253929, SPL-251746, SPL-253927, SPL-253928 TcpInputProcessor not able to drain splunktcpin queue during graceful shutdown.

Workaround:
Splunk recommends customers set `useACK` to true to ensure in-memory is not dropped in the event of indexer rolling restarts or repaving. Thus, the best short-term solution is to set `useACK` to `true`.
2016-08-25 SPL-127353 Data rebalance finishes early when one peer is the source for all buckets

Workaround:
when only one indexer in a cluster indexed data (has all the searchable copies), rebalance once before adding the new indexer, and then rebalance a second time

Universal forwarder issues

Date filed Issue number Description
2022-08-17 SPL-228646, SPL-228645 Restart is needed when AWS access key pairs rotate (w/o grace period) or other S3 config settings for Ingest Actions become invalid
2022-06-23 SPL-226019 Warning appears in the universal forwarder whenever any spl command is run: Warning: Attempting to revert the SPLUNK_HOME ownership Warning: Executing "chown -R splunk /opt/splunkforwarder". This warning is expected and will not affect functionality.
2022-06-06 SPL-225379 Ownership of files mentioned in manifest file is splunk:splunk instead of root:root after enabling boot start as root user for initd

Workaround:
When changing UF user, manually chown SPLUNK_HOME to the new user, including first time install/upgrade, or manually enable boot-start.
2022-05-16 SPL-224264, SPL-224265 Splunk UF not starting on Debian 11 (x86_64 and arm64)
2020-11-09 SPL-197140, SPL-234386 UF failed to start on Solaris 11.3 with error: "symbol in6addr_any: referenced symbol not found"

Workaround:
1. Do not upgrade past Splunk 8.0.5 on Solaris 11.3

OR 2. Upgrade to Solaris 11.4

Monitoring Console issues

Date filed Issue number Description
2023-09-14 SPL-244687, SPL-249851 Bucket Health Status is not cleared even after 24 hours until a new bucket is created
2021-03-29 SPL-203100 Summary page on monitoring console doesn't show correct RF/SF when not running on the CM.
2019-11-13 SPL-179528 The splunktcp and splunktcp-ssl stanzas are not reloadable in inputs.conf
2017-08-14 SPL-143981 Uninstall app dialog does not show the app name correctly when the app doesn't have the label
2017-05-24 SPL-141982 Upload modal should use size=large File element
2017-04-19 SPL-141274 Clicking Install multiple times in Install dialog causes error
2016-11-14 SPL-132151 XML error when trying to download uninstalled app

Splunk Web and interface issues

Date filed Issue number Description
2024-05-09 SPL-255514 "| timechart count" search is causing Splunk to crash with "Crashing thread: searchOrchestrator"

Workaround:
When using a search with only the timechart command in a search:

| timechart count

Splunk instance will crash with "Crashing thread: searchOrchestrator". Currently there is no workaround other than not using this search string

2023-09-20 SPL-244874, SPL-250477, SPL-250853 Send email on 9.x fails with 502 error for a specific SMTP configuration
2023-04-26 SPL-239409 The 'sendemail' command no longer honors the field order from search results
2023-03-28 SPL-237902 Ad hoc searches that specify earliest relative time offset assuming from 'now' should explicitly include 'latest=now' to avoid a potential time range inaccuracy

Workaround:
Ad hoc searches searches that use the earliest time modifier with a relative time offset should also include 'latest=now' in order to avoid time range inaccuracies. For example, if you want to get all events from the last 10 seconds starting at 01:00:10, the following search returns all events that occur between the time of 01:00:00 and 01:00:10, as expected.

index=main earliest=-10s latest=now

Running the same search without including 'latest=now' might produce unpredictable results or impact performance in certain scenarios when the search head is overloaded with ad hoc searches. See Specify earliest relative time offset and latest time in ad hoc searches in the Splunk platform Search Manual.

2023-03-09 SPL-239623, SPL-220440 Global banner with hyperlink breaks UI layout.
2022-07-29 SPL-227633 Error : Script execution failed for external search command 'runshellscript'

Workaround:
The setting precalculate_required_fields_for_alerts=0 can be set on saved searches that have no other alert actions attached aside from the "Run A Script" action, to quash the error. For saved searches that have multiple alert action attached, this may not be safe as it will disable back propagation of required fields for all alert actions, which might result in the parent search extracting more fields than required, which could negatively impact performance for that search.
2022-06-23 SPL-226017, SPL-176333 Lookups may return incorrect results due to internal caching

Workaround:
Add

allow_caching=f to the lookup command:

| lookup <name> allow_caching=f ... 

On 7.3+: Add allow_caching=f to the lookup definition on the search head

transforms.conf:
[<lookup name>]
allow_caching = f

To check if you might be running into this issue, you'll need to enable debug on the search in question by adding:

| noop log_DEBUG=CachedProvider
<pre>
If you have hits for the cached lookup, like in the sample log below, you can hit this issue.

<pre>
DEBUG CachedProvider - Cached provider metrics: lookup=<lookup name> hits=67064 misses=321 total=67385
2022-05-31 SPL-225037 Remote dataset dropdown menu resets to "Index" after selecting federated provider
2022-05-25 SPL-224816, SPL-232036, SPL-232477 Standard mode federated searches of accelerated data models with 'tstats' fail or produce unexpected behavior when 'prestats=t'

Workaround:
possibly:

- run the search in the right order

2021-12-21 SPL-216787 Searches are cancelled or time out when the user leaves the browser window or switches tabs.

Workaround:
Change the job_default_auto_cancel setting in $SPLUNK_HOME/etc/system/local/web.conf from the default value of 30 to 62.

Details
This issue is caused by power saving settings in recent browser versions, where Javascript timers may be throttled. The user typically sees the following message in the search window on foreground searches:

DAG Execution Exception: Search has been cancelled
Search auto-canceled
The search job has failed due to an error. You may be able to view the job in the Job Inspector

2021-09-22 SPL-212495, SPL-196040, SPL-219811 Excessive logging 'WARN SearchResultsFiles Unable to parse site_label, label=invalid due to err="Invalid site id: invalid"' for SearchResultsFiles

Workaround:
none
2021-02-25 SPL-201628 `srchTimeWin` and `srchTimeEarliest` settings cannot be unset for the admin role.

Workaround:
Ensure that the admin role is not configured as "Unset" and is explicitly configured to either no restriction or a restriction in the UI (Navigate to Edit Role > Resources > Role search time window limit), or through conf file authorize.conf under attribute name srchTimeEarliest.
2020-12-04 SPL-198284, SPL-231587 Crash in search process in PrecacheUsersThread when max_searches_per_process is set lower than default

Workaround:
Set limits.conf back to default, by removing any override of max_searches_per_process.

For example:

[search]
max_searches_per_process=1

to

[search]
2020-08-31 SPL-194426 External search command chunked v2 python SDK fails with multibyte result data under python 3.

Workaround:
Apps may experience this issue if they: implement a custom search command using the Splunk Enterprise SDK for Python between versions 1.6.5 and 1.6.13; are executed by Splunk Enterprise or Splunk Cloud using Python 3; and are sent events with multi-byte characters.

App developers whose apps implement a custom search command using a version of the Splunk Enterprise SDK for Python must update to version 1.6.14 or higher and release new versions of their apps.

Splunk Enterprise and Splunk Cloud administrators who are using apps impacted by this issue must update to app versions that use the Splunk Enterprise SDK for Python version 1.6.14 or higher. If this is not possible, administrators are encouraged to either: allow these apps to be executed using Python 2; or cease usage of impacted apps until updated versions are available.

2020-02-12 SPL-183259 When generating LISPY for field values that are numbers (""), the values aren't deduplicated, which can cause slowdowns in certain scenarios

Workaround:
Dedup values in search before, for example:

instead of

index="field_test" [search index="field_test" globalCallID_callId=1234* | fields globalCallID_callId]

add a stats or dedup in the subsearch:

index="field_test" [search index="field_test" globalCallID_callId=123* | stats values(globalCallID_callId) AS globalCallID_callId | mvexpand globalCallID_callId ]

If that list is still large and you're seeing the slowdown, consider moving the filtering to a | where after the initial search, for example:

index="field_test" globalCallID_callId=* | where [search index="field_test" globalCallID_callId=123* | stats values(globalCallID_callId) AS globalCallID_callId | mvexpand globalCallID_callId ]
2020-01-10 SPL-181573 geostats provides incorrect results for lower zoom levels when split BY has a higher cardinality than globallimit.

Workaround:
- Increase globallimit to the value of "unique values" number mentioned in the warning message:

"The split by field <field> has a large number of unique values <number>. Chart column set will be trimmed to 10. Use globallimit argument to control column count."

- Use very high globallimit in geostats and post process after if needed

- Don't use BY in geostats

- Use lower cardinality BY and/or higher globallimit in geostats

2017-07-13 SPL-143111 "Splunkd daemon is not responding" when edit local windows event log collection
2017-04-04 SPL-140765 Splunk having problems extracting json file consisting of 68k plus key-value pairs
2016-11-29 SPL-133182 When two datasets have identical names but one is local (private) while the other is global, attempts to view or extend the global dataset use results from the local dataset instead.
2014-10-02 SPL-91638, SPL-107375 For scheduled searches in a search head cluster, empty search jobs may appear in the job inspector for a cluster member.

Windows-specific issues

Date filed Issue number Description
2022-03-19 SPL-221019 WEC + subscription with ContentFormat "Events" - indexed ForwardedEvents show "Splunk could not get the description for this event" for the "Message" field

Workaround:
Following steps should be followed:

- to reconfigure subscription type to RenderedText:

wecutil ss <subscription-name> /cf:RenderedText

- in order to work around a MS defect on the WindowsEventViewer causing field description resolution failures within the WindowsEventViewer, when configuring RenderedText contentFormat you might want to also change the subscription locale, if not already done, to en-US:

wecutil ss <subscription-name> /l:en-US

and the same also for the datetime format on the WEC server to English (United States), see also here:

https://serverfault.com/questions/606144/win2012r2-eventlog-subscription-dont-display-informations https://social.technet.microsoft.com/Forums/ie/en-US/3fd3d1fc-1194-4899-978c-3283085648bc/eventlog-forwarding-issues-either-the-component-that-raises-this-event-is-not-installed-on-your

- please make sure to install the most recent Windows add-on compatible with your Splunk release, following the official installation documentation:

https://docs.splunk.com/Documentation/AddOns/released/Windows/Install

- please configure inputs.conf on the splunk instance running on the WEC server as follows, in order to onboard the ForwardedEvents data in XML format:

[WinEventLog://ForwardedEvents]
renderXml = true

then save and restart splunk in order to apply the changes.

- last, but not least, unless renderXml was set to true already before installing/upgrading to a regressed version, you will need to rewrite your searches and reports in order to comply with the new/XML-specific field extractions shipped in the Windows add-on, since the data is now onboarded in XML format.

REST, Simple XML, and Advanced XML issues

Date filed Issue number Description
2020-07-28 SPL-192792 tsidxWritingLevel and other fields are set empty after updating index in UI
2017-07-13 SPL-143111 "Splunkd daemon is not responding" when edit local windows event log collection
2016-10-31 SPL-131072 Datamodel backend allows invalid time values

PDF issues

Date filed Issue number Description
2016-11-23 SPL-132925 Table data rows generated with the addcoltotals command do not show up in PDF

Workaround:
If you are using addcoltotals to generate a totals data row, renaming the _time field can cause PDF generation issues.

Remove the label and labelfield or change the label to a number to generate the PDF as expected.

Admin and CLI issues

Date filed Issue number Description
2023-04-03 SPL-238114 messages.conf roles attribute not working as documented in messages.conf.spec
2021-03-26 SPL-203060 The splunkd process changes the local distsearch.conf on service start

Workaround:
There is no workaround. After upgrading to Splunk Enterprise 8.x, the splunkd process checks and modifies the local/distsearch.conf on each service start. The process will:
  • Remove any settings that define default values already set in the /default/distsearch.conf file.
  • Removes comments preceded by a hash.
  • Reorders the KV pairs alphanumerically within a stanza.
  • Reorders stanzas within the file.


2020-07-28 SPL-192792 tsidxWritingLevel and other fields are set empty after updating index in UI
2020-04-14 SPL-186365 Users are able to create/clone knowledge objects into apps where they lack permissions
2019-08-05 SPL-174406, SPL-109254 Root unable to run splunk cli if SPLUNK_OS_USER is set
2018-08-13 SPL-158658 A timeout or slow response when accessing Splunk Web Licensing page

Workaround:
A timeout or slow performance of the license management page is caused by a build-up of historical license warning messages, which are processed every time the page is accessed. Can be verified by running this search on the License Manager:

| rest splunk_server=local /services/licenser/messages

If a high value is returned for that end point, you are likely affected. Log a support ticket with Splunk to obtain a license reset key, and apply the key to clear out any historical license warning messages. After the reset license is applied, the license management pages should load normally.

2017-11-29 SPL-146820 Unable to access some settings/manager pages (data model editor) if starting from the setup page of a non-visible app

Workaround:
Navigate to a visible app, such as the search and reporting app, and access the Splunk settings pages from that app context.
2017-04-03 SPL-140747 SSL connection in Python when using new ciphers may be slow.
2016-11-09 SPL-131880 Reports/Alerts owned by the deleted user cannot be found in the Orphaned filter for the Reassign Knowledge Objects page

Uncategorized issues

Date filed Issue number Description
2024-05-21 SPL-256104 Maximum daily volume for a pool displayed as Unlimited, when license maximum typed in manually in 'A specific amount' field

Workaround:
When setting up maximum daily volume for this pool, choose 'The license maximum' option.
2023-06-12 SPL-240869, SCP-64810 Splunk Assist does not load when you configure the 'requireClientCert' setting in the server.conf configuration file to enable TLS
2023-05-07 SPL-239645, SPL-267229 Cascading bundle replication stops due to an outage of an indexer and SH Captain does not generate new KO bundles till restarted or captaincy is transferred to another SH member

Workaround:
restart captain or transfer captaincy to another SHC member
2023-05-02 SPL-240700 A forwarder that does not have a 'clientCert' set in its outputs.conf configuration file will not connect over TLS to a receiver even when the receiver has 'requireClientCert' set to "false" in its inputs.conf configuration file

Workaround:
Specify a value for 'clientCert' in the outputs.conf file on the forwarder. Ensure that the file you specify for the setting exists and is a valid file in Privacy Enhanced Mail (PEM) format.
2022-12-09 SPL-233858 Splunk kernel drivers have expired on existing Windows installations
2022-11-30 SPL-233484 Crash on SplunkConfigChangeWatcherThread - Splunkd crashing while config_change_tracker enabled and file changes happen on a disabled app

Workaround:
Either enable the disabled app, or disable config_change_tracker in $SPLUNK_HOME/etc/system/local/server.conf.
2022-11-14 SPL-232803 Job endpoint /services/search/jobs not returning QUEUED jobs

Workaround:
Queued job displays using job endpoint with SID:

| rest /services/search/jobs/1668102339.174_23558BC9-6A39-4F4A-9FD2-968C358489B7 splunk_server=local

2022-11-09 SPL-232644 Log to metrics data fails when Sourcetype is updated

Workaround:
Define metric schema transformation additionally the new sourcetype (after sourcetype transformation)
2022-07-29 SPL-227621, SPL-241402, SPL-227998 Export of search results in the GUI fails with "Service Unavailable" with PYTHONHTTPSVERIFY=1

Workaround:
Turn off PYTHONHTTPSVERIFY for now

https://docs.splunk.com/Documentation/Splunk/latest/Security/EnableTLSCertHostnameValidation#Configure_TLS_host_name_validation_for_Splunk_Python_modules

2022-07-21 SPL-227153 After upgrade to 9.0, external indexes are missing from searchable choice list when creating a new role

Workaround:
The following setting needs to be enabled in server.conf:

[introspection:distributed-indexes] https://docs.splunk.com/Documentation/Splunk/9.0.0/Admin/Serverconf

2022-04-06 SPL-222105 When all inherited roles are taken out from admin role, it will cause admin user failed to show other users even though all capabilities is set natively.

Workaround:
Two possible approaches:

1. Remove the option grantableRoles = admin from authorize.conf - this is not permanent workaround and will need to be done every time admin role is modified.

2. Add any capabilities that the other user roles have to the "admin" role.

2022-02-24 SPL-219715, SPL-225376, SPL-225374, SPL-225375 Workload Management fails to enable on restart if a rule contains a role that is missing on the platform
2021-04-24 SPL-204740, SPL-204735 Deletion of a workload pool is allowed if there is a 'disabled' rule that is related to that workload pool and this can cause errors if the rule is re-enabled later

Workaround:
To prevent this issue: When you delete a workload pool, please make sure that you delete any disabled workload rules that are associated with that workload pool.

To resolve the issue if you encounter this: Disable or delete the workload rule that is associated with a workload pool that does not exist anymore.

2021-03-19 SPL-202682 The license usage report tab name is Previous 60 days, but the reports run over the last 30 days
2021-02-10 SPL-200532 SmartStore: Stuck fixup due to inability to freeze unsearchable/unstable bucket

Workaround:
This issue is caused by a single unsearchable bucket that has been frozen while not existing on remote storage. The bucket copy on the peer node's cache remains stuck in the fixup state, resulting in messages to the effect that all data is not searchable, the replication factor is not met, and the search factor is not met.

To resolve, on the peer node, invoke the "/services/cluster/peer/buckets" endpoint, specifying the faulty bucket, setting "search_state=Searchable" to make the bucket searchable. You do not need to restart the peer node afterwards.

Here is the syntax for the required endpoint:

curl -k -u admin https://<peer_node_with_bucket>:<mgmt_port>/services/cluster/peer/buckets/<bucket_id>/change_bucket -d bucket_mask=0 -d search_state=Searchable -d generation_id=0 -d searchable_sources="peer,site,server_name,host_port_pair,replication_port,replication_use_ssl,searchable,bucket_mask"

Note that pairs of angle brackets indicate variables that must correspond to your instance and bucket.

2020-10-01 SPL-195810 Using CLI command to stop migration of KVstore on a SHC running on Windows OS can cause the SHC captain to reach an invalid state

Workaround:
Restart the SHC captain
2020-08-10 SPL-193389 Parallel upload is not supported in gcp-sse-kms encryption mode

Workaround:
In the volumes using gcp-sse-kms encryption mode, specify "remote.gs.upload_chunk_size = 0" to disable parallel upload.
2020-07-30 SPL-192936 Subsecond search - When you update metric.timestampResolution via the UI, it is not updated on the search head index.conf file. This does not affect search functionality.
2020-05-06 SPL-188800 Starting Splunk software with incorrect KV store storage engine causes KV store to crash

Workaround:
In the [kvstore] stanza of your server.conf file, set the storageEngine setting to match the storage engine that you're using, either wiredTiger or mmapv1. To learn which storage engine you're using, check whether the file extensions in the var/lib/splunk/kvstore/mongo directory are *.wt for Wired Tiger or *.ns for Memory Mapped.
2019-10-03 SPL-177447 Bundle replication takes longer than expected time for indexers that have bundleEnforcerBlacklist configured
2019-09-26 SPL-177144, SPL-177326 Under heavy search workload, the search memory usage estimation may be higher than actual usage
2019-09-25 SPL-177008, SPL-176710, SPL-177009 Workload management fails to enable for addition of a pool with 1% cpu and 1% memory
2019-09-16 SPL-176514 Offline rebuild of unsearchable bucket may lead to stale information in dbinspect searches
2019-09-13 SPL-176447 SmartStore: Migration uploads of auto_high_volume buckets can fail indefinitely due to an XFS bug

Workaround:
Before migration, lower the max_concurrent_uploads setting in server.conf to 2.

After migration, revert the setting to the default of 8.

2019-07-19 SPL-173449, SPL-173259 timezone isn't stored for start_time/end_time of rule schedule every_day/every_week/every_month
2019-03-26 SPL-168314 SmartStore standalone instance + Monitoring Console: Bootstrapping panel needs to reflect the standalone bootstrapping process
2018-03-20 SPL-152330, SPL-151992 After installing Splunk on Windows using msiexec and the "GENRANDOMPASSWORD=1" option (and if generated password ends with backslash) admin is unable to login with msg "No users exist. Please set up a new user."

Workaround:
Create a $SPLUNK_HOME/etc/system/local/user-seed.conf and restart Splunk

[user_info]
PASSWORD = <yourpassword>


2017-06-29 SPL-142789, SPL-95144 Indexed message for Windows security event logs shows "FormatMessage error"

Workaround:
Splunk believes this was introduced in a Microsoft Windows patch. The workaround is to configure a delayed start of the Splunk service(s) so that it starts after the Windows Event Log service.
2017-05-09 SPL-141693 DataModel Editor - when child object has same name as inherited field, inherited field does not show in the inherited fields list.
2017-01-06 SPL-134707 Splunk restart does not create missing server.pem certificate on Windows

Workaround:
Use bin/splunk createssl server-cert -d etc/auth/ -n server to generate a new certificate.
2016-11-21 SPL-132670 Mac OS 10.11: disable boot-start doesn't remove the file /Library/LaunchAgents//com.splunk.plist by enabling boot-start in prior Splunk/UF
2016-08-31 SPL-127800 Opting in to data sharing on a monitoring console produces duplicate data
2016-07-26 SPL-125052 Sole Admin can demote themself to Power without path of recovery in GUI.

Workaround:
Through the command line, you can open notepad and modify the password file to regain 'Admin' status.
2016-06-21 SPL-123174 JSON indexed_extractions doesn't work for TCP inputs

Splunk Analytics for Hadoop

Date filed Issue number Description
2017-04-04 ERP-2040 Splunk archiving fails for large block sizes (buckets) due to HDFS write crashes for Hadoop version 2.8, 2.7.x

Workaround:
Upgrade Hadoop to 2.8.2 or higher.
2015-09-09 ERP-1650 timestamp data type not properly deserialized.
2015-08-05 ERP-1619 Searching on a newly created archive index before the bucket copy saved search is run causes a filenotfound exception.

Workaround:
Reenable the bucket copy saved search and let it run, or force the archiving to happen via | archivebuckets force=1 and then rerun the search.
2015-07-07 ERP-1598 minsplit rampup - splits generation takes too long.

Workaround:
Set minsplits=maxsplits
2015-05-12 ERP-1502 Non-accelerated pivot search on Pivot UI page waits for a long time to return result.
2015-01-08 ERP-1343, SPL-95174 Splunk Analytics for Hadoop searches fail on corrupted journal.gz files, although Splunk searches run without error.

Workaround:
Add the journal.gz to the input path's blacklist (vix.input.1.ignore = ....)
2014-10-27 ERP-1216 Data Explorer preview does not honor existing sourcetypes for big5/sjis files.
2014-10-03 ERP-1164 Report acceleration summary gets deleted when two Splunk Analytics for Hadoop instances point to the same Splunk working directory.

Workaround:
To mitigate this issue, make sure that vix.splunk.home.hdfs (or Working directory in the UI) is unique on both search heads that are not in a pool. To keep your instances in the same working directory, configure vix.splunk.search.cache.path to be unique on both search heads.
Last modified on 10 December, 2024
Welcome to Splunk Enterprise 9.0   Increased skipped search rate after upgrade to 9.0

This documentation applies to the following versions of Splunk® Enterprise: 9.0.6


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