Splunk® Enterprise

Troubleshooting Manual

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Enable debug logging

The Splunk platform internal logging levels are as follows, from most to least verbose:

  • DEBUG
  • INFO
  • WARN
  • ERROR
  • FATAL

This topic gives a few popular options for how you might want to put Splunk into debug mode.

Splunk software debug mode is very detailed. The verbosity that debug mode creates might obscure something that could have helped you diagnose your problem. Running Splunk software in debug mode for an extended time can generate very large internal log files. Except where necessary, do not run production systems in debug mode.

Enable debug logging on all of splunkd.log

Splunk software has a debugging parameter (--debug) that you can use when you start Splunk software from the CLI in *nix. This command outputs logs to the $SPLUNK_HOME/var/log/splunk/splunkd.log file.

This option is not available on Windows. To enable debugging on Splunk software running on Windows, enable debugging on a specific processor. See Enablr debug logging in Splunk Web or Enable debug logging using log.cfg.

  • Navigate to $SPLUNK_HOME/bin.
  • Stop the Splunk platform instance, if it is running.
  • Save your existing splunkd.log file by renaming it, like splunkd.log.old.
  • Restart the instance in debug mode with splunk start --debug.
  • When you notice the problem, stop the instance.
  • Move the new splunkd.log file elsewhere and restore the old file.
  • Stop or restart the instance normally (without the --debug flag) to disable debug logging.

Not all messages marked WARN or ERROR indicate actual problems with Splunk software; some indicate that a feature is not being used.

Enable debug logging for a specific processor within splunkd.log

Specific areas of debug logging can be enabled to collect debugging details over a longer period with minimal performance impact. See the category settings in the file $SPLUNK_HOME/etc/log-local.cfg to set specific log levels without enabling a large number of categories as with --debug. Restart the Splunk platform instance after changing this file.

If you upgrade the Splunk platform instance, the upgrade overwrites any changes to $SPLUNK_HOME/etc/log.cfg.

In Splunk Web

You can enable these DEBUG settings via Splunk Web if you have admin privileges.

  1. Navigate to Settings > Server settings > Server logging.
  2. Search for the processor names using the text box.
  3. Click on the processor name to change the logging level to DEBUG.

You do not need to restart Splunk. In fact, these changes will not persist if you restart the Splunk instance.

In log.cfg

If you want the processors to be in DEBUG on startup, or if you want to turn on debugging for a few processors, create or edit a $SPLUNK_HOME/etc/log-local.cfg file to override changes in $SPLUNK_HOME/etc/log.cfg.

New for this version of the Splunk platform, you can make changes to the audit event logging settings. Use the category.AuditLogger setting to increase or decrease the logging leave for audit events. By default, the Splunk platform logs these events at the DEBUG level, down from the INFO level.

  1. In $SPLUNK_HOME/etc/log.cfg, find the category.* entry that relates to the processor you are interested in.
  2. Copy that line to log-local.cfg with INFO or WARN modified to DEBUG.
  3. Save the file and close it.
  4. Restart the Splunk platform instance.

There will not always be an existing entry for the processor you are interested in, and it may take some digging through the logs or documentation to find the correct processor.

For example, to see how often Splunk software is updating or retrieving progress-tracking records for a particular file, put 'FileInputTracker' in DEBUG. Update the existing entry to read

category.FileInputTracker=DEBUG

Or for investigating problems monitoring files, use the FileInputTracker and selectProcessor categories.

After you make the changes every time Splunk software checks the inputs file, it will be recorded in $SPLUNK_HOME/var/log/splunk/splunkd.log.

Remember to change the settings that you made back when you are finished investigating.

If a default level is not specified for a category, the logging level defaults to your rootCategory setting.

Do not make changes to the category.loader setting. This setting provides build and system information about the instance.

To change the maximum size of a log file before it rolls, change the maxFileSize value (in bytes) for the desired file:

appender.A1=RollingFileAppender
appender.A1.fileName=${SPLUNK_HOME}/var/log/splunk/splunkd.log
appender.A1.maxFileSize=250000000
appender.A1.maxBackupIndex=5
appender.A1.layout=PatternLayout
appender.A1.layout.ConversionPattern=%d{%m-%d-%Y %H:%M:%S.%l} %-5p %c - %m%n

About precedence

If you have duplicate lines in log.cfg, the last line takes precedence. For example,

category.databasePartitionPolicy=INFO
category.databasePartitionPolicy=DEBUG

sets the databasePartitionPolicy category to DEBUG.

The other log-*.cfg files behave similarly when you add categories. To set only some things in a search.log into debug mode, in log-searchprocess.cfg add a new category line after the rootCategory:

rootCategory=INFO,searchprocessAppender
category.<foo>=DEBUG
appender.searchprocessAppender=RollingFileAppender

This leaves everything else as it was, which means only the debug messages you want are generated. Putting rootCategory into DEBUG mode makes the dispatch directories huge, so it is not a good choice for long-running debug.

log-local.cfg

You can put log.cfg settings into a local file, log-local.cfg file, residing in the same directory as log.cfg. The settings in log-local.cfg take precedence. And unlike log.cfg, the log-local.cfg file doesn't get overwritten on upgrade.

With endpoints

You can access a debugging endpoint that shows status information about monitored files:

https://your-splunk-server:8089/services/admin/inputstatus/TailingProcessor:FileStatus

Enable debug messages from the CLI

./splunk _internal call /services/server/logger/TailingProcessor -post:level DEBUG

This search returns the message "HTTP Status: 200". This is not an error and is normal.


You can also enable debugging with this command:

./splunk set log-level TailingProcessor -level DEBUG

Enable debug logging for search processes

Search processes obey the etc/log-searchprocess.cfg rules. Similar to splunkd, they can be overridden in etc/log-searchprocess-local.cfg.

All loggers can be set to DEBUG by adding a line such as

rootCategory=DEBUG,searchprocessAppender

Specific loggers can be set to debug as well, for example:

category.UnifiedSearch=DEBUG
category.IndexScopedSearch=DEBUG

This change takes effect immediately for all searches started after the change.

Use the noop command to change appender attributes for a search

You can use the log_appender attribute of the noop command to change the attributes for a log-searchprocess.log appender for a specific run of a search.

See noop in the Search Reference.

Debug Splunk Web

Change the logging level for the splunkweb process by editing the file:

$SPLUNK_HOME/etc/log.cfg 

or if you have created your own

$SPLUNK_HOME/etc/log-local.cfg

Locate the [python] stanza and change the contents to:

[python]
splunk = DEBUG
# other lines should be removed

The logging component names are hierarchical so setting the top level splunk component will affect all loggers unless a more specific setting is provided, like splunk.search = INFO.

Restart the splunkweb process with the command ./splunk restart splunkweb. The additional messages are output in the file $SPLUNK_HOME/var/log/splunk/web_service.log.

Last modified on 14 May, 2020
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This documentation applies to the following versions of Splunk® Enterprise: 8.1.0


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