Splunk® IT Service Intelligence

Modules

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Splunk IT Service Intelligence (ITSI) version 4.11.x reached its End of Life on December 6, 2023. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
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Storage Module KPIs and thresholds

The default KPI calculation window for this module is Last 15 minutes, and calculation interval is Every 5 minutes. Adjust the search calculation interval for each supported add-on to match the five minute ITSI module calculation interval.

Adjust the search calculation time for this module:

  1. From the ITSI main menu, click Configuration > KPI Base Searches.
  2. Navigate to the KPI you want to modify, and select Edit > Clone.
  3. Name your cloned KPI base search and click Clone Page.
  4. Click on the KPI you want to modify.
  5. Navigate to KPI Search Schedule, and select Every 5 Minutes from the dropdown menu.
  6. Click Save.

Storage Module KPI Availability

KPI Name Splunk Add-on for NetApp ONTAP 7-mode Splunk Add-on for NetApp ONTAP Cluster mode Splunk Add-on for EMCVNX Block mode Splunk Add-on for EMCVNX File mode
Storage Array CPU Utilization x x x x
Storage Array Highest Latency x x
Storage Array IOPS x x x x
Storage Array Network Received Throughput x x x
Storage Array Network Transmitted Throughput x x x
Storage Array Read Latency x x
Storage Array Read Throughput x x x x
Storage Array Storage Used x x x x
Storage Array Write Latency x x
Storage Array Write Throughput x x x x
Storage Pool IOPS x
Storage Pool Storage Used x x x x
Volume Highest Latency x x
Volume IOPS x x x
Volume Read Latency x x
Volume Read Throughput x x x
Volume Write Latency x x
Volume Write Throughput x x x
LUN Highest Latency x x
LUN IOPS x x x
LUN Read Latency x x
LUN Read Throughput x x x
LUN Write Latency x x
LUN Write Throughput x x x
Disk Highest Latency x x
Disk IOPS x x x x
Disk Read Blocks Throughput x x x x
Disk Read Latency x x
Disk Read Throughput x x x
Disk Write Blocks Throughput x x x x
Disk Write Latency x x
Disk Write Throughput x x x

KPI and Threshold Reference Table

Storage Array Monitoring

KPI Name KPI Description Unit of measurement type Threshold Values
Storage Array CPU Utilization Percentage of the storage device CPU currently used % Normal < 30 < Low < 50 < Medium < 75 < High < 90 < Critical
Storage Array Highest Latency Maximum time required for a storage system to process a single storage transaction (read and write) ms info
Storage Array IOPS Count of the number of I/O operations per second count Adaptive – 7 days
Storage Array Network Received Throughput The payload size of network received throughput MBps Adaptive – 7 days
Storage Array Network Transmitted Throughput The payload size of network transmitted throughput MBps Adaptive – 7 days
Storage Array Read Latency Read latency is the time required for a storage system to process a single read operation ms Low < 10 < Medium < 15 < High
Storage Array Read Throughput The payload size of storage read operations MBps Adaptive – 7 days
Storage Array Storage Used The percentage of storage capacity used % Normal < 30 < Low < 50 < Medium < 75 < High < 90 < Critical
Storage Array Write Latency Write latency is the time required for a storage system to process a single write operation ms Low < 10 < Medium < 15 < High
Storage Array Write Throughput The payload size of storage write operations MBps Adaptive – 7 days

Storage Pool Monitoring

KPI Name KPI Description Unit of measurement type Threshold Values
Storage Pool IOPS Count of the number of I/O operations per second count Adaptive – 7 days
Storage Pool Storage Used The percentage of storage capacity used % Normal < 30 < Low < 50 < Medium < 75 < High < 90 < Critical


Volume Monitoring

KPI Name KPI Description Unit of measurement type Threshold Values
Volume Highest Latency Maximum time required for a storage volume to process a single storage transaction (read and write) ms info
Volume IOPS Count of the number of I/O operations per second count Adaptive – 7 days
Volume Read Latency The time required for a storage volume to process a single read operation ms Low < 10 < Medium < 15 < High
Volume Read Throughput The payload size of storage read operations MBps Adaptive – 7 days
Volume Write Latency Write latency is the time required for a storage volume to process a single write operation ms Low < 10 < Medium < 15 < High
Volume Write Throughput The payload size of storage write operations MBps Adaptive – 7 days

LUN Monitoring

KPI Name KPI Description Unit of measurement type Threshold Values
LUN Highest Latency The maximum time required for a LUN to process a single storage transaction (read and write) ms info
LUN IOPS Count of the number of I/O operations per second count Adaptive – 7 days
LUN Read Latency The time required for a storage LUN to process a single read operation ms Low < 10 < Medium < 15 < High
LUN Read Throughput The payload size of storage read operations MBps Adaptive – 7 days
LUN Write Latency The time required for a storage LUN to process a single write operation ms Low < 10 < Medium < 15 < High
LUN Write Throughput The payload size of storage write operations MBps Adaptive – 7 days

Disk Monitoring

KPI Name KPI Description Unit of measurement type Threshold Values
Disk Highest Latency The maximum time required for a storage disk to process a single storage transaction (read and write) ms info
Disk IOPS Count of the number of I/O operations per second count Adaptive – 7 days
Disk Read Blocks Throughput The number of disk blocks read per second count Adaptive – 7 days
Disk Read Latency Read latency is the time required for a storage disk to process a single read operation ms Low < 10 < Medium < 15 < High
Disk Read Throughput The payload size of storage read operations MBps Adaptive – 7 days
Disk Write Blocks Throughput The number of disk blocks written per second count Adaptive – 7 days
Disk Write Latency The time required for a storage disk to process a single write operation ms Low < 10 < Medium < 15 < High
Disk Write Throughput The payload size of storage write operations MBps Adaptive – 7 days
Last modified on 28 April, 2023
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This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.0, 4.11.1, 4.11.2, 4.11.3, 4.11.4, 4.11.5, 4.11.6, 4.12.0 Cloud only, 4.12.1 Cloud only, 4.12.2 Cloud only, 4.13.0, 4.13.1, 4.13.2, 4.13.3, 4.14.0 Cloud only, 4.14.1 Cloud only, 4.14.2 Cloud only, 4.15.0, 4.15.1, 4.15.2, 4.15.3, 4.16.0 Cloud only, 4.17.0, 4.17.1, 4.18.0, 4.18.1


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