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Splunk IT Service Intelligence (ITSI) version 4.11.x reached its End of Life on December 6, 2023. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence.
For documentation on the most recent version, go to the latest release.
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Fixed issues in Splunk IT Service Intelligence
Splunk IT Service Intelligence (ITSI) version 4.11.5 was released on April 12, 2022. It includes fixes for the following issues:
Notable Events
| Date resolved | Issue number | Description |
|---|---|---|
| 2022-02-10 | ITSI-21232 | Event not grouped when break_group_flag is set to false |
| 2022-02-02 | ITSI-21269 | The grouping of Bidirectional Ticketing events sets the episode KV store state to faulty values |
Glass Table
| Date resolved | Issue number | Description |
|---|---|---|
| 2022-03-24 | ITSI-22390 | 4.9.2 to 4.10.0: UI: Failed to execute operation: Bulk upgrade classic glass tables. |
| 2022-02-02 | ITSI-21358 | "Edit Permission" in Glass tables is not working when glass table is created using "create glass table" button |
Service Definition
| Date resolved | Issue number | Description |
|---|---|---|
| 2022-01-10 | ITSI-19172 | With large numbers of entities on a system, Service Definition dimension-value multiselect freezes |
Predictive Analytics
| Date resolved | Issue number | Description |
|---|---|---|
| 2022-01-28 | ITSI-21173 | Failed to run the model: "Cleanup Models For Predictive Analytics" |
Uncategorized issues
| Date resolved | Issue number | Description |
|---|---|---|
| 2022-06-07 | ITSI-21781 | Content Pack packaging does not include the field rotation in glass table definitions after repackaging the Content Pack |
| 2022-04-12 | ITSI-22723 | Upgr 4.9.6 >> 4.11.4 Failing |
| 2022-04-07 | ITSI-22823 | Upgrade from 4.9.6 to 4.11.5 failed due to KeyError: 'dashboard_type' |
| 2022-03-24 | ITSI-21005 | Discovery searches are not updating entities |
| 2022-03-10 | ITSI-22347 | ITSI migration HTTP 500 - Sort operation used more than the maximum X bytes of RAM |
| 2022-03-01 | ITSI-22140 | Sorted by in Episode Review does not work with "First Event Time" |
| 2022-02-28 | ITSI-22056 | Incorrect URL encoding when navigating in Entity Overview |
| 2022-02-23 | ITSI-21526 | Endpoint for closing and breaking an episode does not show a warning when all the fields are not provided in payload |
| 2022-02-04 | ITSI-20846 | Bidirectional ticketing events being picked up as notable events and retitled as Ticket Event in episodes |
| 2021-12-30 | ITSI-20219 | Inefficient background searches initiated during ITSI KV store migration may cause SmartStore outage. |
Last modified on 06 September, 2022
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This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.5
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