Splunk IT Service Intelligence (ITSI) version 4.11.x reached its End of Life on December 6, 2023. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence.
For documentation on the most recent version, go to the latest release.
Fixed issues in Splunk IT Service Intelligence
Splunk IT Service Intelligence (ITSI) version 4.11.5 was released on April 12, 2022. It includes fixes for the following issues:
Notable Events
| Date resolved | Issue number | Description |
|---|---|---|
| 2022-02-10 | ITSI-21232 | Event not grouped when break_group_flag is set to false |
| 2022-02-02 | ITSI-21269 | The grouping of Bidirectional Ticketing events sets the episode KV store state to faulty values |
Glass Table
| Date resolved | Issue number | Description |
|---|---|---|
| 2022-03-24 | ITSI-22390 | 4.9.2 to 4.10.0: UI: Failed to execute operation: Bulk upgrade classic glass tables. |
| 2022-02-02 | ITSI-21358 | "Edit Permission" in Glass tables is not working when glass table is created using "create glass table" button |
Service Definition
| Date resolved | Issue number | Description |
|---|---|---|
| 2022-01-10 | ITSI-19172 | With large numbers of entities on a system, Service Definition dimension-value multiselect freezes |
Predictive Analytics
| Date resolved | Issue number | Description |
|---|---|---|
| 2022-01-28 | ITSI-21173 | Failed to run the model: "Cleanup Models For Predictive Analytics" |
Uncategorized issues
| Date resolved | Issue number | Description |
|---|---|---|
| 2022-06-07 | ITSI-21781 | Content Pack packaging does not include the field rotation in glass table definitions after repackaging the Content Pack |
| 2022-04-12 | ITSI-22723 | Upgr 4.9.6 >> 4.11.4 Failing |
| 2022-04-07 | ITSI-22823 | Upgrade from 4.9.6 to 4.11.5 failed due to KeyError: 'dashboard_type' |
| 2022-03-24 | ITSI-21005 | Discovery searches are not updating entities |
| 2022-03-10 | ITSI-22347 | ITSI migration HTTP 500 - Sort operation used more than the maximum X bytes of RAM |
| 2022-03-01 | ITSI-22140 | Sorted by in Episode Review does not work with "First Event Time" |
| 2022-02-28 | ITSI-22056 | Incorrect URL encoding when navigating in Entity Overview |
| 2022-02-23 | ITSI-21526 | Endpoint for closing and breaking an episode does not show a warning when all the fields are not provided in payload |
| 2022-02-04 | ITSI-20846 | Bidirectional ticketing events being picked up as notable events and retitled as Ticket Event in episodes |
| 2021-12-30 | ITSI-20219 | Inefficient background searches initiated during ITSI KV store migration may cause SmartStore outage. |
Last modified on 06 September, 2022
This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.5
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