Splunk® IT Service Intelligence

Release Notes

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Splunk IT Service Intelligence (ITSI) version 4.11.x reached its End of Life on December 6, 2023. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. For documentation on the most recent version, go to the latest release.
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Fixed issues in Splunk IT Service Intelligence

Splunk IT Service Intelligence (ITSI) version 4.11.6 was released on July 25, 2022. It includes fixes for the following issues:

Notable Events

Date resolved Issue number Description
2022-07-13 ITSI-24808 ITSI rules of episode breaking conditions don't work
2022-07-12 ITSI-24871 NEAP breaking criteria not obeying OR condition when time based conditions are selected

Notable Event Aggregation Policies

Date resolved Issue number Description
2022-07-13 ITSI-24808 ITSI rules of episode breaking conditions don't work
2022-07-12 ITSI-24871 NEAP breaking criteria not obeying OR condition when time based conditions are selected

KPI Base Searches

Date resolved Issue number Description
2022-06-09 ITSI-24346 KPI Reports Incorrect Values due to Auto-Generated Entity Filtering Logic

KPI Search Calculation

Date resolved Issue number Description
2022-06-23 ITSI-24437 KPI with split by entity stops working after upgrade to 4.11.5.
2022-06-09 ITSI-24346 KPI Reports Incorrect Values due to Auto-Generated Entity Filtering Logic

Uncategorized issues

Date resolved Issue number Description
2022-07-19 ITSI-24985 Entities don't retain metadata on becoming inactive for conflict resolution of type replace.
Last modified on 01 August, 2022
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This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.6


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