Splunk IT Service Intelligence (ITSI) version 4.12.x reached its End of Life on January 22, 2024. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence.
For documentation on the most recent version, go to the latest release.
Before you upgrade IT Service Intelligence
ITSI 4.12.x is a cloud-only release. Splunk Cloud Platform customers have to work with Splunk Support to coordinate upgrades to ITSI. Version 4.8.x supports upgrading from version 4.5.x or later. To upgrade from earlier versions, perform intermediary upgrades.
Last modified on 30 June, 2022
| Uninstall Splunk IT Service Intelligence | Steps to address the Apache Log4j vulnerabilities in ITSI or IT Essentials Work |
This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.12.0 Cloud only, 4.12.1 Cloud only, 4.12.2 Cloud only
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