Splunk® IT Service Intelligence

Administration Manual

Splunk IT Service Intelligence (ITSI) version 4.12.x reached its End of Life on January 22, 2024. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. For documentation on the most recent version, go to the latest release.

savedsearches.conf

The following are the spec and example files for savedsearches.conf.

savedsearches.conf.spec

# This file contains possible attribute/value pairs for saved search entries in
# savedsearches.conf.  You can configure saved searches by creating your own
# savedsearches.conf.
#
# There is a default savedsearches.conf in $SPLUNK_HOME/etc/apps/SA-ITOA/default. To
# set custom configurations, place a savedsearches.conf in
# $SPLUNK_HOME/etc/apps/SA-ITOA/local/. For examples, see
# savedsearches.conf.example. You must restart Splunk to enable configurations.
#
# To learn more about configuration files (including precedence) please see the
# documentation located at
# http://docs.splunk.com/Documentation/Splunk/latest/Admin/Aboutconfigurationfiles

Event generator settings

action.itsi_event_generator = <boolean>
* Whether the alert is enabled.

action.itsi_event_generator.param.title = <string>
* The title of the notable event in Episode Review. 
* Optional. If title is not provided then the search name 
  becomes the title.

action.itsi_event_generator.param.description = <string>
* A description of the notable event.
* Optional. If a description is not provided then the search
  description becomes the event description.

action.itsi_event_generator.param.owner = <string>
* The initial owner of the notable event.
* Optional.
* Default: unassigned

action.itsi_event_generator.param.status = <string>
* The triage status of the event in Episode Review.
* Values must match an integer specified in the default version of 
  itsi_notable_event_status.conf (or the local version if you created one).
* Optional.
* Default: 1 (New)

action.itsi_event_generator.param.severity = <string>
* The level of importance of the event. 
* Values must match an integer specified in the default version of 
  itsi_notable_event_severity.conf (or the local version if you created one).
* Optional.
* Default: 1 (Info)

action.itsi_event_generator.param.itsi_instruction = <string>
* Instructions for how to address the notable event.
* Must use tokens such as %fieldname% to map the field name from an external event.
  Static instructions are not supported.
* You can use an aggregation policy to aggregate individual instructions into an episode.
  By default, episodes display the instructions for the first event in an episode.
* Optional.

action.itsi_event_generator.param.drilldown_search_title = <string>
* You can drill down to a specific Splunk search from an event or episode.	
* The name of the drilldown search link.
* Optional.

action.itsi_event_generator.param.drilldown_search_search = <string>
* The drilldown search string.
* Optional.

action.itsi_event_generator.param.drilldown_search_latest_offset = <seconds>
* Defines how far ahead from the time of the event, in seconds,
  to look for related events.
* This offset is added to the event time.
* Default: 300 (Next 5 minutes)

action.itsi_event_generator.param.drilldown_search_earliest_offset = <string>
* Defines how far back from the time of the event, in seconds,
  to start looking for related events.
* This offset is subtracted from the event time.
* Default: -300 (Last 5 minutes)

action.itsi_event_generator.param.drilldown_title = <string>
* You can drill down to a specific website from an event or episode.
* The name of the drilldown website link.
* Optional.

action.itsi_event_generator.param.drilldown_uri = <string>
* The URI of the website you drill down to.
* Optional.

param.event_identifier_fields = <comma-separated list>
* A list of fields that are used to identify event duplication.
* Default: source

action.itsi_event_generator.param.service_ids = <comma-separated list>
* A list of service IDs representing one or more ITSI services to 
  which this correlation search applies.
* Optional.

action.itsi_event_generator.param.entity_lookup_field = <string>
* The field in the data retrieved by the correlation search that
  is used to look up corresponding entities. For example, host.
* Optional.

action.itsi_event_generator.param.search_type = <string>
* The search type.
* Optional.
* Default: custom

action.itsi_event_generator.param.meta_data = <string>
* The search type of any stored metadata.  
* Optional.

action.itsi_event_generator.param.is_ad_at = <boolean>
* Whether this correlation is created by enabling adaptive 
  thresholding or anomaly detection (AT/AD) for KPIs or services.
* Optional.
* If "1", the correlation is created by AT/AD.
* If "0", the correlation is not created by AT/AD.
* Default: 0

action.itsi_event_generator.param.ad_at_kpi_ids = <comma-separated list>
* A list of KPIs where AT/AD is enabled.
* Optional.

action.itsi_event_generator.param.editor = <string>
* The type of editor used to create the correlation search. 
* Can be either "advance_correlation_builder_editor", which is the correlation
  search editor in ITSI, or "multi_kpi_alert_editor", which is the multi-KPI
  alert builder.
* Default: advance_correlation_builder_editor

savedsearches.conf.example

# This is an example savedsearches.conf. Use this file to configure
# saved searches.
#
# To use one or more of these configurations, copy the configuration block
# into savedsearches.conf in $SPLUNK_HOME/etc/apps/SA-ITOA/local.  
# You must restart Splunk to enable configurations.
#
# To learn more about configuration files (including precedence) please see
# the documentation located at
# http://docs.splunk.com/Documentation/ITSI/latest/Configure/ListofITSIconfigurationfiles

[Test ITSI Reporting Search]

cron_schedule                       = */5 * * * *
disabled                            = False
dispatch.earliest_time              = -5m
dispatch.latest_time                = now
enableSched                         = True
search                              = | stats count | eval demo="Demo Search" | fields - count

action.itsi_event_generator = 1

action.itsi_event_generator.param.title = "Host $result.host$ is down"

action.itsi_event_generator.param.description = Test if host $result.host$ is down or not

action.itsi_event_generator.param.owner = admin

action.itsi_event_generator.param.status = 1

action.itsi_event_generator.param.severity = 2

action.itsi_event_generator.param.drilldown_search_title = Raw search of seeing $result.host$ events

action.itsi_event_generator.param.drilldown_search_search= index=_internal host="$result.host$"

action.itsi_event_generator.param.drilldown_search_latest_offset = 30

action.itsi_event_generator.param.drilldown_search_earliest_offset = -30

action.itsi_event_generator.param.drilldown_title = Go to deep dive "$result.sourcetype$"

action.itsi_event_generator.param.drilldown_uri = "/en-US/app/itsi/search/"

[Test ITSI Notable Event Search]

cron_schedule                       = */5 * * * *
disabled                            = False
dispatch.earliest_time              = -5m
dispatch.latest_time                = now
enableSched                         = True
search                              = index=_internal | head 4

alert.digest_mode          = 0

action.itsi_event_generator = 1

action.itsi_event_generator.param.title = "Host $result.host$ is down"

action.itsi_event_generator.param.description = Test if host $result.host$ is down or not

action.itsi_event_generator.param.owner = admin

action.itsi_event_generator.param.status = 1

action.itsi_event_generator.param.severity = 2

action.itsi_event_generator.param.drilldown_search_title = Raw search of seeing $result.host$ events

action.itsi_event_generator.param.drilldown_search_search= index=_internal host=$result.host$

action.itsi_event_generator.param.drilldown_search_latest_offset = 30

action.itsi_event_generator.param.drilldown_search_earliest_offset = -30

action.itsi_event_generator.param.drilldown_title = Go to deep dive "$result.sourcetype$"

action.itsi_event_generator.param.drilldown_uri = "/en-US/app/itsi/search/"

Last modified on 28 April, 2023
restmap.conf   searchbnf.conf

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.12.0 Cloud only, 4.12.1 Cloud only, 4.12.2 Cloud only, 4.13.0, 4.13.1, 4.13.2, 4.13.3, 4.14.0 Cloud only, 4.14.1 Cloud only, 4.14.2 Cloud only, 4.15.0, 4.15.1, 4.15.2, 4.15.3, 4.16.0 Cloud only


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