Where to install IT Service Intelligence in a distributed environment

You can install ITSI in any distributed Splunk Enterprise environment. For more information on distributed Splunk Enterprise environments, see Distributed deployments in this manual.

Where to install IT Service Intelligence

Splunk instance type	Supported	Required	Actions required
Search heads	Yes	Yes	Install ITSI on all search heads as described in Install Splunk IT Service Intelligence. Search heads must be running a compatible version of Splunk Enterprise. For compatible versions, see the Splunk products version compatibility matrix.
Indexers	Yes	Yes	SA-IndexCreation is required on all indexers. For non-clustered distributed environments, copy SA-IndexCreation to $SPLUNK_HOME/etc/apps/ on individual indexers. Indexers must be running a compatible version of Splunk Enterprise. For compatible versions, see the Splunk products version compatibility matrix.
License manager	Yes	Yes	Install SA-ITSI-Licensechecker and SA-UserAccess on any license manager in a distributed or search head cluster environment. If a search head in your environment is also a license manager, the license manager components are installed when you install ITSI on the search heads.
Heavy forwarders	Yes	Yes
Universal forwarders	Yes	No	ITSI does not contain a data collection component.

Distributed deployment feature compatibility

This table describes the compatibility of ITSI with Splunk distributed deployment features.

Distributed deployment feature	Supported	Actions required
Search head clusters	Yes	Use the deployer to distribute ITSI to search head cluster members. Search heads must be running a compatible version of Splunk Enterprise. For detailed instructions, see Install IT Service Intelligence in a search head cluster environment.
Indexer clusters	Yes	Use the configuration bundle method to replicate SA-IndexCreation across all peer nodes. On the master node, place a copy of SA-IndexCreation in $SPLUNK_HOME/etc/manager-apps/. For Splunk Enterprise versions 8.2.9 and lower, place a copy in $SPLUNK_HOME/etc/master-apps/.
Deployment server	Yes	No actions required.

Alongside IT Essentials Work

ITSI can't be installed on the same search head as IT Essentials Work.