Splunk® IT Service Intelligence

Install and Upgrade Manual

This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. For documentation on the most recent version, go to the latest release.

Upgrade IT Service Intelligence on a single instance

ITSI version 4.16.x is a Splunk Cloud Platform only release and is not available on-premises. Splunk Cloud Platform customers must work with Support to coordinate upgrades to IT Service Intelligence.

Last modified on 28 April, 2023
Steps to address the Apache Log4j vulnerabilities in ITSI or IT Essentials Work   Upgrade IT Service Intelligence in a search head cluster environment

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.16.0 Cloud only


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