Set up Solarwinds alerts in ITSI

Prerequisites

• You must have Solarwinds installed. For more information, see the Solarwinds site.

Installation

1. Select a Solarwinds product. For example, SolarWinds SAM.
2. Download the setup file.
3. Provision a Windows virtual machine.
4. Run the setup exe file and follow the guided installation steps.
5. Verify that Solarwinds is running by going to the Solarwinds Platform web console.
6. Go to the web console and create a Solarwinds account, noting your username and password.

SolarWinds webhook setup

1. Log in to the Solarwinds web console.
2. From the navigation menu, select the Alerts & Activity page.
3. Click on "Alert Manager."
4. Create a new alert, or edit an existing alert on the page.
   • To create a new alert, select Add New Alert.
   • To edit an existing alert, select the alert from the list and select Edit.
5. In the Trigger Actions section, select Add Action.
6. Select Send a GET or POST Request to a Web Server from the list of action types.
7. Enter the URL for your Splunk HTTP Event Collector (HEC) endpoint. This typically follows the format: http://<splunk-server>:8088/services/collector/event.
8. Select Use HTTP/SPOST.
9. Set the Body to POST to:

   {
     "event": {
       "Description": "${N=Alerting;M=AlertDescription}",
       "Message": "Component \"${N=SwisEntity;M=ApplicationAlert.ApplicationName}\" is ${N=Alerting;M=Severity}",
       "Uri": "${N=NTA.Alerting;M=NTA.SummaryPageUrl;F=NTALast30MinutesFromTimeTriggeredFormatter}"
     },
     "sourcetype": "solarwinds:alerts"
   }
   

10. Enter application/json as the content type.
11. In the Authentication section, select Token. Set the fields to the following values:
    • Header name: Authorization
    • Header Value: Splunk <HEC Token>
12. Select Save Changes.

Test Solarwinds alert

1. On the Trigger Actions section, select the button under the Simulate column and select an alert to simulate. A success message confirms that the integration was properly set up.
2. On the Search page in Splunk, you should begin to see data after running a search with your webhook as the source. For example:

   index=main sourcetype=*solarwinds:alert*

   .