Upgrade IT Service Intelligence on a single instance
ITSI version 4.14.x is a Splunk Cloud Platform only release and is not available on-premises. Splunk Cloud Platform customers must work with Support to coordinate upgrades to IT Service Intelligence.
Steps to address the Apache Log4j vulnerabilities in ITSI or IT Essentials Work
Upgrade IT Service Intelligence in a search head cluster environment
This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.14.0 Cloud only, 4.14.1 Cloud only, 4.14.2 Cloud only