Upgrade Splunk Service Intelligence for SAP Solutions
Follow this documentation to upgrade from a previous version of Splunk Service Intelligence for SAP Solutions to version 2.2.1.
Before you upgrade
Complete the following steps before you upgrade:
- Make sure you are on one of the supported ITSI versions.
- Upgrade ITSI to one of the compatible versions. For more information see Before you upgrade IT Service Intelligence. If you encounter issues during upgrade and you have a support contract, contact Splunk Customer Support.
- After upgrading to a compatible ITSI version, extract the new version of Splunk Service Intelligence for SAP Solutions in $SPLUNK_HOME/etc/shcluster/apps/ directory on your search head deployer. If you have a single search head, do the extraction in $SPLUNK_HOME/etc/apps/ directory.
- Push the updated bundle from the search head deployer to all your search heads. If you have a single search head, restart your search head.
Note: After you have successfully upgraded to version 2.2.1, in order to leverage the improved KPI base searches, reinstall the templates by clicking on the Install button in Step 2 of the Installer Dashboard.
Configure Splunk Service Intelligence for SAP Solutions
Event type requirements for Splunk Service Intelligence for SAP Solutions
This documentation applies to the following versions of Splunk® Service Intelligence for SAP® Solutions: 2.2.1
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