Upgrade Splunk Service Intelligence for SAP Solutions

Follow this documentation to upgrade from a previous version of Splunk Service Intelligence for SAP Solutions to version 2.2.3.

Before you upgrade

Complete the following steps before you upgrade:

• Make sure you are on one of the supported ITSI versions.
• Upgrade ITSI to one of the compatible versions. For more information see Before you upgrade IT Service Intelligence. If you encounter issues during upgrade and you have a support contract, contact Splunk Customer Support.

Upgrade Steps

1. After upgrading to a compatible ITSI version, extract the new version of Splunk Service Intelligence for SAP Solutions in $SPLUNK_HOME/etc/shcluster/apps/ directory on your search head deployer. If you have a single search head, do the extraction in $SPLUNK_HOME/etc/apps/ directory.
2. Push the updated bundle from the search head deployer to all your search heads. If you have a single search head, restart your search head.