Use the Maintenance (preview) dashboard

The Maintenance dashboard provides information about your deployment such as maintenance window updates in the CMC version 3.3.0 and higher.

If you're using a Splunk Cloud Platform version lower than 9.0.2208 and SAML authentication, the maintenance window feature requires authentication extensions to be enabled or an identity provider that supports Attribute Query Request. See Configure Splunk Cloud Platform to use SAML for authentication tokens to learn more.

Prerequisite

The Maintenance (preview) dashboard requires token authentication to be enabled. See Enable or disable token authentication to learn how.

Enabling token authentication doesn't impact CMC availability and requires no maintenance or downtime.

Review upcoming and past maintenance windows

You can review upcoming and past maintenance windows on the Maintenance (preview) page.

The Upcoming maintenance tab shows upcoming maintenance windows and their following details:

Field	Description
ID	Unique ID for the maintenance window.
Maintenance type	Type of maintenance being performed. Currently, only the Splunk Upgrade maintenance type is shown. The Splunk Upgrade maintenance type refers to a Splunk Cloud Platform version upgrade.
Start time	When the maintenance will occur. The scheduled time is the local time that your Splunk Cloud Platform stack is set to.
Status	The current state of the maintenance window. The maintenance window status is updated at around 5:00pm PST daily, and does not reflect real time status.
Duration	The length of time the maintenance window will last.
Last updated	When information for this maintenance window was last updated.
Operations	Tasks required for maintenance.

Select a maintenance window to view a brief description of the maintenance being performed, operation type, target version, and timeline.

The Maintenance type and Status values come from the Admin Config Service (ACS) API. To learn more about viewing maintenance windows with the ACS API, see View maintenance windows in the Splunk Cloud Platform Admin Config Service Manual.

Review the upcoming maintenance window timeline

In CMC version 3.6.0, the Upcoming maintenance window tab includes a progress timeline.

In CMC version 3.6.0, the timestamps represent the last time the status was updated, which might not be when the actual event occurred.

The timeline provides the following statuses:

Status	Description
Scheduled	Splunk has scheduled a maintenance window.
CommsInitiationSent	Splunk has notified the customer about the maintenance window.
Skipped	Splunk has skipped this maintenance window.
Canceled	Splunk has cancelled the maintenance window. This can happen before or during the start of the maintenance window.
Declined	The customer has cancelled the maintenance window.
Completed	At least one maintenance operation for the given maintenance window is successfully completed. The Splunk Upgrade maintenance type is a single operation, so this status indicates a successful Splunk upgrade.