Splunk® IT Service Intelligence

Service Insights Manual

Splunk IT Service Intelligence (ITSI) version 4.11.x reached its End of Life on December 6, 2023. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.

Compare search results from different time ranges in an ITSI deep dive

Deep dives in IT Service Intelligence (ITSI) provide a twin-lane comparison view that lets you compare search results from different time ranges. When you enable twin-lane comparison, each swimlane creates a twin lane that operates on the same search and chart format, and has the same duration as the primary lane. However, its earliest and latest times are at some point in the past.

You can use twin-lane comparisons to help identify changes in KPI behaviors that might indicate an issues with your service. For more information about deep dives, see Overview of deep dives in ITSI.

To set up twin-lane comparisons, perform the following steps:

  1. In a deep dive, click Compare to.
  2. Select a pre-defined time range, or select Custom and enter a time range. A second lane appears below each swim lane showing search results for each metric over the earlier time range.

To remove the twin lanes, select Compare to > No Comparison.

Before twin-lane comparison:

TwinlaneBefore.png

After twin-lane comparison:

TwinlaneAfter.png

Last modified on 28 April, 2023
Configure the KPI aggregation metric in a deep dive in ITSI   Add entity and anomaly overlays to a deep dive in ITSI

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.0, 4.11.1, 4.11.2, 4.11.3, 4.11.4, 4.11.5, 4.11.6, 4.12.0 Cloud only, 4.12.1 Cloud only, 4.12.2 Cloud only, 4.13.0, 4.13.1, 4.13.2, 4.13.3, 4.14.0 Cloud only, 4.14.1 Cloud only, 4.14.2 Cloud only, 4.15.0, 4.15.1, 4.15.2, 4.15.3, 4.16.0 Cloud only, 4.17.0, 4.17.1, 4.18.0, 4.18.1, 4.19.0, 4.19.1


Was this topic useful?







You must be logged into splunk.com in order to post comments. Log in now.

Please try to keep this discussion focused on the content covered in this documentation topic. If you have a more general question about Splunk functionality or are experiencing a difficulty with Splunk, consider posting a question to Splunkbase Answers.

0 out of 1000 Characters