Fixed issues in Splunk IT Service Intelligence

This release for Splunk IT Service Intelligence (ITSI) was released on April 11, 2022 and includes fixes for the following issues. Issues are listed in all relevant sections, so some issues might appear more than once.

Entity Rules

Date resolved	Issue number	Description
2022-01-13	ITSI-19304	Newly created entities are not reflected on the service analyzer

Glass Table

Date resolved	Issue number	Description
2022-03-24	ITSI-22390	4.9.2 to 4.10.0: UI: Failed to execute operation: Bulk upgrade classic glass tables.
2022-02-03	ITSI-19899	Service Swapping on Glass Tables doesn't refresh the panels
2022-02-02	ITSI-21358	"Edit Permission" in Glass tables is not working when glass table is created using "create glass table" button

Service Analyzer

Date resolved	Issue number	Description
2022-01-13	ITSI-19304	Newly created entities are not reflected on the service analyzer

Predictive Analytics

Date resolved	Issue number	Description
2022-01-28	ITSI-21173	Failed to run the model: "Cleanup Models For Predictive Analytics"

Uncategorized issues

Date resolved	Issue number	Description
2022-06-07	ITSI-21781	Content Pack packaging does not include the field rotation in glass table definitions after repackaging the Content Pack
2022-03-24	ITSI-21005	Discovery searches are not updating entities
2022-03-10	ITSI-22347	ITSI migration HTTP 500 - Sort operation used more than the maximum X bytes of RAM
2022-02-28	ITSI-22056	Incorrect URL encoding when navigating in Entity Overview
2022-02-23	ITSI-21526	Endpoint for closing and breaking an episode does not show a warning when all the fields are not provided in payload

This version also includes version 2.17.1 of Apache log4j libraries, which Apache released to address CVE-2021-44832.

CVE-2021-44832 isn't applicable to Splunk ITSI as configuration parameters don't incorporate the vulnerable pattern. For more information, see "Additional Guidance for CVE-2021-45105 and CVE-2021-44832" on Splunk Security Advisory for Apache Log4j (CVE-2021-44228, CVE-2021-45046, and others) .