Splunk® IT Service Intelligence

Modules

Splunk IT Service Intelligence (ITSI) version 4.12.x reached its End of Life on January 22, 2024. See the Splunk Software Support Policy for details. For information about upgrading to a supported version, see Before you upgrade IT Service Intelligence.
This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. For documentation on the most recent version, go to the latest release.

About the ITSI Load Balancer module

The ITSI Load Balancer (LB) module is a prepackaged module of KPIs, performance metrics, and visualizations that is used to analyze network performance. It works with your network load balancers/application delivery controllers (ADC) to monitor network health and helps you triage performance problems inside your local networks.

The Load Balancer module improves the Splunk IT Service Intelligence app (ITSI) by:

  • Improving reaction time to performance issues at the load balancer and application delivery controller level.
  • Automatically discovering, creating, and merging load balancer entities that the service uses.
  • Identifying malicious attacks from internal and external perpetrators.
  • Supplying a set of KPIs, performance metrics and visualizations with recommended and configurable thresholds that can monitor network performance and overall system health.
  • Providing a pre-structured data model that delivers a comprehensive and proactive network health monitoring environment.

The Load Balancer module comes with ITSI and needs no configuration itself, but requires specific data to be indexed before it can function.

Module deployment requirements

The Load Balancer module has the following prerequisites:

  • All of the ITSI deployment requirements. For more information, see ITSI deployment planning in the Install and Upgrade Splunk IT Service Intelligence manual.
  • Installation of the Splunk Add-on for F5 Big-IP or the Splunk Add-on for Citrix Netscaler.

Supported Technologies

Add-on Name Add-on Version Supported Vendor Product Supported Vendor Product Version
Splunk Add-on for F5 Big-IP 2.6.0 or later F5 Big-IP 10.1.0 or later of Local Traffic Manager (LTM), Global Traffic Manager (GTM), Access Policy Manager (APM), and Application Security Manager (ASM)
Splunk Add-on for Citrix Netscaler 6.2.0 or later Citrix Netscaler Citrix NetScaler version 10.x and above

See also

Last modified on 28 April, 2023
End User Experience Monitoring Module troubleshooting   Load Balancer Module configurations

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.0, 4.11.1, 4.11.2, 4.11.3, 4.11.4, 4.11.5, 4.11.6, 4.12.0 Cloud only, 4.12.1 Cloud only, 4.12.2 Cloud only, 4.13.0, 4.13.1, 4.13.2, 4.13.3, 4.14.0 Cloud only, 4.14.1 Cloud only, 4.14.2 Cloud only, 4.15.0, 4.15.1, 4.15.2, 4.15.3, 4.16.0 Cloud only, 4.17.0, 4.17.1, 4.18.0, 4.18.1

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