Create a multi-KPI alert from a deep dive in ITSI
Create a multi-KPI alert from a deep dive if you're troubleshooting an issue in IT Service Intelligence (ITSI) and see a correlation between two or more KPIs. By creating an alert based on the correlated threshold values, you can be notified the next time a similar problem occurs.
|ITSI role||You have to log in as a user with the itoa_admin, itoa_team_admin, or itoa_analyst ITSI role to create a multi-KPI alert from a deep dive.|
- Within a deep dive, select the boxes in KPI swim lanes you want to include in the multi-KPI alert.
- Select Bulk Actions > Create Multi-KPI Alert.
- The multi-KPI alerts workflow opens and the KPIs you selected are added for you. Complete the workflow to create the multi-KPI alert.
To configure the multi-KPI alerts, see Create multi-KPI alerts in ITSI in the Service Insights manual.
Add entity and anomaly overlays to a deep dive in ITSI
Receive alerts when KPI severity changes in ITSI
This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.0, 4.11.1, 4.11.2, 4.11.3, 4.11.4, 4.11.5, 4.11.6, 4.12.0 Cloud only, 4.12.1 Cloud only, 4.12.2 Cloud only, 4.13.0, 4.13.1, 4.13.2, 4.13.3, 4.14.0 Cloud only, 4.14.1 Cloud only, 4.14.2 Cloud only, 4.15.0, 4.15.1, 4.15.2, 4.15.3, 4.16.0 Cloud only, 4.17.0, 4.17.1