Splunk® IT Service Intelligence


This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. For documentation on the most recent version, go to the latest release.

Load Balancer Module configurations

Configure the ITSI Load Balancer Module to connect your load balancer data to your Splunk platform deployment

Module entity roles

See the below table to identify the roles that the Load Balancer Module assigns to entities:

ITSI Module ITSI Role
ITSI Load Balancer Module loadbalancer

Install supported technologies

The Load Balancer Module collects data from the Splunk Add-on for Citrix Netscaler and the Splunk Add-on for F5 Big-IP.

Install your ITSI supported technologies onto your deployment using the reference table below.

Technology Name Installation link Search Heads Indexers Forwarders
Splunk Add-on for F5 Big-IP Installation guide x x x
Splunk Add-on for Citrix Netscaler Installation guide x x x

See About installing Splunk add-ons to learn how to install a Splunk add-on in the following deployment scenarios.

Configure supported technologies to collect data and send to your Splunk deployment

Once you have installed supported technologies, you can manually trigger discovery of entity data collected by the Splunk Add-on for Citrix Netscaler and the Splunk Add-on for F5 Big-IP by running a load balancer entity search. Splunk IT Service Intelligence's default search takes place every 4 hours.

  1. Within ITSI, click Settings > Searches, reports, and alerts.
  2. Change the App context to All.
  3. Locate and open DA-ITSI-LB-LoadBalancer_Entity_Search.
  4. Review the search results for entity information from the supported technologies that you installed on your Splunk platform deployment.

Alternatively, you can verify entity add-on data by typing the following search directly into the Splunk IT Service Intelligence Search bar:

| tstats latest(Inventory.role) as role FROM datamodel=LoadBalancer.Inventory by host | fields + host, role

Enable entity discovery

Enable entity discovery for the module to automatically discover entities for which relevant data has been collected. See Enable the automatic entity discovery search.

Last modified on 28 April, 2023
About the ITSI Load Balancer module   Load Balancer Module KPIs and Thresholds

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.0, 4.11.1, 4.11.2, 4.11.3, 4.11.4, 4.11.5, 4.11.6, 4.12.0 Cloud only, 4.12.1 Cloud only, 4.12.2 Cloud only, 4.13.0, 4.13.1, 4.13.2, 4.13.3, 4.14.0 Cloud only, 4.14.1 Cloud only, 4.14.2 Cloud only, 4.15.0, 4.15.1, 4.15.2, 4.15.3, 4.16.0 Cloud only, 4.17.0, 4.17.1, 4.18.0, 4.18.1

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