Splunk® IT Service Intelligence


This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. For documentation on the most recent version, go to the latest release.

About the End User Experience Monitoring Module

The IT Service Intelligence (ITSI) End User Experience Monitoring (EUEM) Module monitors metrics related to end user experience monitoring and end user performance issues such as page load time, page rendering time, error rates, and AJAX latency.

The EUEM Module lets you:

  • Define the most important KPIs needed for end user experience monitoring.
  • Collect web app & mobile performance data.
  • Better understand your mobile networks, and how they affect web and mobile app experiences.
  • See EUEM data along with server side and infrastructure data.

Module deployment requirements

  • The End User Experience Monitoring Module has the same deployment requirements as Splunk IT Service Intelligence versions 2.4.0 and later. See Plan your ITSI deployment in the Install and Upgrade Splunk IT Service Intelligence manual.
  • The End User Experience Monitoring Module requires installation and configuration of the Splunk Add-on for MINT.

Supported Technologies

Add-on Name Add-on Version Supported Vendor Product Supported Vendor Product Version
Splunk Add-on for MINT 2.2.1 or later Splunk MINT 2.2.0 or later

Learn more about the End User Experience Monitoring Module

Last modified on 28 April, 2023
Database Module troubleshooting   End User Experience Monitoring Module configurations

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.0, 4.11.1, 4.11.2, 4.11.3, 4.11.4, 4.11.5, 4.11.6, 4.12.0 Cloud only, 4.12.1 Cloud only, 4.12.2 Cloud only, 4.13.0, 4.13.1, 4.13.2, 4.13.3, 4.14.0 Cloud only, 4.14.1 Cloud only, 4.14.2 Cloud only, 4.15.0, 4.15.1, 4.15.2, 4.15.3, 4.16.0 Cloud only, 4.17.0, 4.17.1, 4.18.0, 4.18.1

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