Splunk® IT Service Intelligence

Administration Manual

Overview of ITSI indexes

IT Service Intelligence (ITSI) implements custom indexes for event storage. All ITSI indexes are listed in $SPLUNK_HOME/etc/apps/SA-IndexCreation/default/indexes.conf.

  • In a single instance deployment, the installation of ITSI creates the indexes in the default path for data storage.
  • In a Splunk Cloud Platform deployment, customers work with Splunk Support to set up, manage, and maintain their cloud index parameters. See Manage Splunk Cloud Platform indexes in the Splunk Cloud Platform Admin Manual.
  • In a distributed deployment, create the indexes on all Splunk platform indexers or search peers.

For detailed examples of configuring indexes, see indexes.conf.example in the Splunk Enterprise Admin Manual.

The following table describes the indexes available in $SPLUNK_HOME/etc/apps/SA-IndexCreation/default/indexes.conf:

Index Description
itsi_summary An events index that stores the results of scheduled KPI searches. Summary indexing lets you run fast searches over large data sets by spreading out the cost of a computationally expensive report over time.
itsi_summary_metrics A metrics index that stores the results of scheduled KPI searches. Every KPI is summarized in both the itsi_summary events index and the metrics index. This index improves the performance of the searches dispatched by ITSI, particularly for very large environments.
anomaly_detection An internal index used to support trending and cohesive anomaly detection in ITSI.
itsi_tracked_alerts Stores active raw notable event data.
itsi_notable_audit Stores all audit events for episodes, including actions, comments, status change, and owner change.
itsi_notable_archive Stores episode metadata (tags and comments) that has been moved from the KV store after a default 6 month retention period, which begins when you close an episode in the UI. Moving data from the KV store removes extraneous data and helps improve performance.
itsi_grouped_alerts Stores active episode data.
snmptrapd Stores events coming in from SNMP traps. For more information, see Ingest SNMP traps into ITSI.
itsi_import_objects Stores events indexed from a manual entity or service import from a CSV file.
itsi_im_meta Optional index that stores Kubernetes metadata.
itsi_im_metrics Stores entity data for entity discovery in ITSI.
Last modified on 28 April, 2023
kvstore_to_json.py operations in ITSI   ITSI summary index reference

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.11.0, 4.11.1, 4.11.2, 4.11.3, 4.11.4, 4.11.5, 4.11.6, 4.12.0 Cloud only, 4.12.1 Cloud only, 4.12.2 Cloud only, 4.13.0, 4.13.1, 4.13.2, 4.13.3, 4.14.0 Cloud only, 4.14.1 Cloud only, 4.14.2 Cloud only, 4.15.0, 4.15.1, 4.15.2, 4.15.3, 4.16.0 Cloud only, 4.17.0, 4.17.1, 4.18.0, 4.18.1, 4.19.0

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