Splunk® IT Service Intelligence

Release Notes

This documentation does not apply to the most recent version of Splunk® IT Service Intelligence. For documentation on the most recent version, go to the latest release.

Known issues in Splunk IT Service Intelligence

This version of IT Service Intelligence (ITSI) has the following known issues and workarounds.

Predictive Analytics

Date filed Issue number Description
2024-08-06 ITSI-36922 Updates to the Machine Learning Toolkit and the Splunk Python for Scientific Computing affect ITSI predictive analytics. For more information, see For ITSI customers in the Splunk Machine Learning Toolkit documentation.
Workaround:


  • Install the Splunk Machine Learning Toolkit version 5.4.2.
  • Re-train all the models (Gradient Boosting Regressor, Random Forest Regressor, Linear Regression and Logistic Regression) on the services with predictive analytics.
  • Delete the existing correlation searches for the trained model, or update the existing correlation search to refer to the newly trained model(s).
  • If the correlation search was deleted, re-create the correlation searches and reference the newly trained model(s).
Last modified on 15 July, 2025
Fixed issues in Splunk IT Service Intelligence   Removed features in Splunk IT Service Intelligence

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.19.0


Please expect delayed responses to documentation feedback while the team migrates content to a new system. We value your input and thank you for your patience as we work to provide you with an improved content experience!

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