Splunk® IT Service Intelligence

Release Notes

Known issues in Splunk IT Service Intelligence

This version of IT Service Intelligence (ITSI) has the following known issues and workarounds.


Date filed Issue number Description
2019-05-30 ITSI-3322 If you add a correlation search in ITSI which contains a sub-search returning into an eval, you get a message "Invalid search string: This search cannot be parsed when parse_only is set to true."

Workaround:
You can't use a sub-search returning into an eval in a correlation search. As a workaround, create and save a basic correlation search with all of the information you want outside of the search. Then as an admin user, go to Settings > Searches, reports, and alerts and open the correlation search you just created. Add the sub-search you were trying to add there.
Last modified on 10 June, 2025
Fixed issues in Splunk IT Service Intelligence   Removed features in Splunk IT Service Intelligence

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.20.1


Please expect delayed responses to documentation feedback while the team migrates content to a new system. We value your input and thank you for your patience as we work to provide you with an improved content experience!

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