Splunk® IT Service Intelligence

Release Notes

Known issues in Splunk IT Service Intelligence

This version of IT Service Intelligence (ITSI) has the following known issues and workarounds.

Entity Rules

Date filed Issue number Description
2024-05-06 ITSI-35571 New entities are not added to linked services even if they match the filter conditions

Notable Events

Date filed Issue number Description
2024-02-08 ITSI-34393 BDT event should not satisfy 'if episode is broken' action rule for inactive episodes

Notable Event Aggregation Policies

Date filed Issue number Description
2024-02-08 ITSI-34393 BDT event should not satisfy 'if episode is broken' action rule for inactive episodes

Service Analyzer

Date filed Issue number Description
2024-05-01 ITSI-35514 For KPI configured with fill data gaps with null values and set severities for null value to be other than unknown, alert_value is not present in metric index results into service analyzer does not display lane for those KPIs

Service Definition

Date filed Issue number Description
2024-04-22 ITSI-35260 Entities not displaying entity_types correctly in Service Definition page

Uncategorized issues

Date filed Issue number Description
2024-04-26 ITSI-35428 Customer wants to know whether Index references needs to be changed in scripts for default ITSI indexes.
2024-02-29 ITSI-34551 Breaking event does not trigger breaking action rules
Last modified on 22 May, 2024
Fixed issues in Splunk IT Service Intelligence   Removed features in Splunk IT Service Intelligence

This documentation applies to the following versions of Splunk® IT Service Intelligence: 4.18.1


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