Splunk® Business Flow (Legacy)

Get Started with Splunk Business Flow Tutorial

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Splunk Business Flow is no longer available for purchase as of June 20, 2020. Customers who have already purchased Business Flow will continue to have support and maintenance per standard support terms for the remainder of contractual commitments.
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Welcome to the Get Started with Splunk Business Flow Tutorial

Welcome to Splunk Business Flow (SBF). Splunk Business Flow is a process mining solution that allows users to explore and visualize business processes, discover connections across disparate systems, and optimize flows.

About the tutorial

This tutorial uses data from Buttercup Games, a fictitious online store. The Game Store data includes weblogs, call center logs, and order system logs. In this tutorial, you will focus on the weblogs.

In this tutorial, you are a business analyst at Buttercup Games, a fictitious online game store company. Use Splunk Business Flow to review customer journeys on the website and assess the impact of a new marketing campaign. Follow this tutorial to add a Flow Model, perform analyses and create visualizations in the Explorer, and save your work as a Flow.

The following animation illustrates what you will do in the tutorial when you create and preview a Flow Model.

The following animation shows how to add a Flow Model and launch the Explorer. The animation starts from the home page. Then, the user clicks the Add new Flow Model button. A pop-up message appears, and the user enters a name and base search for the Flow Model and clicks submit. In the Flow Model editor, the user selects customer_id under correlation ID and action under step, and then clicks Explore. The Explore view shows a flowchart of steps, starting with "new account created" and ending in "purchased game".

Last modified on 01 April, 2020
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Tutorial prerequisites

This documentation applies to the following versions of Splunk® Business Flow (Legacy): -Latest-

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