Splunk® Supported Add-ons

Splunk Add-on for ServiceNow

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Lookups for the Splunk Add-on for ServiceNow

The Splunk Add-on for ServiceNow has the following lookups in $SPLUNK_HOME/etc/apps/Splunk_TA_snow/lookups. Some of these are included for integration and backwards compatibility with other applications, and are not used as lookups for the add-on itself.


As dynamic CSV lookups are migrated to KV Store lookups, those lookups won't have filename associated with them

Filename/KV Store Purpose
snow_change_states.csv Maps state to a human-readable string.

This lookup is deprecated as it is being used with display_value=false, which is deprecated as part of version 6.3.0

snow_cmdb_ci_app_server_lookup This lookup depends on the ServiceNow CMDB CI App Servers saved search included with the add-on.
snow_cmdb_ci_db_instance_lookup This lookup depends on the ServiceNow CMDB CI DB Instances saved search included with the add-on.
snow_cmdb_ci_infra_service_lookup This lookup depends on the ServiceNow CMDB CI Infra Services saved search included with the add-on.
snow_cmdb_ci_list_lookup Looks up the cmdb_ci sys_id in incident events to populate affect_dest. This lookup depends on the ServiceNow CMDB CI List saved search included with the add-on.

This lookup and associated saved search is deprecated as it is being used with display_value=false, which is deprecated as part of version 6.3.0

snow_cmdb_ci_server_lookup This lookup depends on the ServiceNow CMDB CI Server saved search included with the add-on.
snow_cmdb_ci_service_lookup This lookup depends on the ServiceNow CMDB CI Services saved search included with the add-on.
snow_cmdb_ci_vm_lookup This lookup depends on the ServiceNow CMDB CI VM saved search included with the add-on.
snow_cmdb_rel_ci_lookup This lookup depends on the ServiceNow CMDB CI Relation saved search included with the add-on.
snow_cmn_location_list_lookup Obtains detailed latitude and longitude information from the location field. This lookup depends on the ServiceNow CNM Location List saved search included with the add-on.
snow_incident_state_lookup Maps a numerical incident state value to a human-readable string.

This lookup and associated saved search is deprecated as it is being used with display_value=false, which is deprecated as part of version 6.3.0

snow_problem_states.csv Maps a numerical problem state number to a human-readable string.

This lookup is deprecated as it is being used with display_value=false, which is deprecated as part of version 6.3.0

snow_severities.csv Maps a numerical severity value to a human-readable string.

This lookup is deprecated as it is being used with display_value=false, which is deprecated as part of version 6.3.0

snow_sys_choice_list_lookup Contains possible choices for database table columns. This lookup depends on the ServiceNow Sys Choice List saved search included with the add-on.
snow_sys_user_group_list_lookup Maps user group IDs to user group names in incident, event, change, or problem events. This lookup depends on the ServiceNow Sys User Group List saved search included with the add-on.

This lookup and associated saved search is deprecated as it is being used with display_value=false, which is deprecated as part of version 6.3.0

snow_sys_user_list_lookup Maps user IDs to user names in incident, event, change, or problem events. This lookup depends on the ServiceNow Sys User List saved search included with the add-on.
Last modified on 12 May, 2022
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This documentation applies to the following versions of Splunk® Supported Add-ons: released


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