Splunk® Supported Add-ons

Splunk Add-on for ServiceNow

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Release notes for the Splunk Add-on for ServiceNow

Version 6.2.0 of the Splunk Add-on for ServiceNow was released on September 30, 2020.

Compatibility

Version 6.2.0 of the Splunk Add-on for ServiceNow is compatible with the following software, CIM versions, and platforms:

Splunk platform versions 7.1.x, 7.2.x, 7.3.x, 8.0.x
CIM 4.16
Supported OS for data collection Platform Independent
Vendor products ServiceNow London, Madrid, New York, and Orlando

New features

Version 6.2.0 of the Splunk Add-on for ServiceNow includes the following new features:

  • Changed default time of from last 1 year to fetch events from last 7 days.

Fixed issues

Version 6.2.0 of the Splunk Add-on for ServiceNow has the following known issues. If no issues appear below, no issues have yet been reported:


Date resolved Issue number Description
2020-09-10 ADDON-25913 Input doesn't function if number of events with same sys_updated_on exceeds sysparm_limit


Known issues

Version 6.2.0 of the Splunk Add-on for ServiceNow has the following known issues. If no issues appear below, no issues have yet been reported:


Date filed Issue number Description
2020-02-04 ADDON-25183, ADDON-25885 Addons UI is not compatible with Splunk 7.3.3 and Splunk 7.3.4

Workaround:
Customer can switch to any other Splunk version compatible with all their apps and add-ons.

Third-party software attributions

Version 6.2.0 of the Splunk Add-on for ServiceNow incorporates the following third-party software libraries:

Last modified on 12 October, 2020
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This documentation applies to the following versions of Splunk® Supported Add-ons: released, released


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