Splunk® Supported Add-ons

Splunk Add-on for ServiceNow

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Release notes for the Splunk Add-on for ServiceNow

Version 6.4.1 of the Splunk Add-on for ServiceNow was released on March 4, 2021.

Compatibility

Version 6.4.1 of the Splunk Add-on for ServiceNow is compatible with the following software, CIM versions, and platforms:

Splunk platform versions 7.2.x, 7.3.x, 8.0.x, 8.1.x
CIM 4.18
Supported OS for data collection Platform Independent
Vendor products ServiceNow London, Madrid, New York, Orlando, and Paris

The field alias functionality is compatible with the current version of this add-on. The current version of this add-on does not support older field alias configurations.

For more information about the field alias configuration change, refer to the Splunk Enterprise Release Notes.

New features

Version 6.3.0 and above of the Splunk Add-on for ServiceNow deprecates support for events fetched through the display_value = false (extractions and Common Information Model (CIM) mappings) setting. The best practice is to set display_value to all in your deployment going forward and to revert the extractions in your props.conf accordingly. For more information, see the Edit the display values for the ServiceNow API section of the Upgrade topic in this manual.

Version 6.4.1 of the Splunk Add-on for ServiceNow includes the following new features:

Fixed issues

Version 6.4.1 of the Splunk Add-on for ServiceNow has the following, if any, fixed issues. If no issues appear below, no issues have yet been reported:


Date resolved Issue number Description
2021-03-04 ADDON-34547 "Time field of the table" not respected when filter parameters are provided

Known issues

Version 6.4.1 of the Splunk Add-on for ServiceNow has the following known issues. If no issues appear below, no issues have yet been reported:


Date filed Issue number Description
2020-02-04 ADDON-25183, ADDON-25885 Addons UI is not compatible with Splunk 7.3.3 and Splunk 7.3.4

Workaround:
Customer can switch to any other Splunk version compatible with all their apps and add-ons.
2019-09-10 ADDON-23239 Getting ERROR exception logs in splunkd.log for Inputs Page

Third-party software attributions

Version 6.4.1 of the Splunk Add-on for ServiceNow incorporates the following third-party software libraries:

Last modified on 11 March, 2021
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This documentation applies to the following versions of Splunk® Supported Add-ons: released, released


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