Release notes for the Splunk Add-on for ServiceNow

Version 7.10.0 of the Splunk Add-on for ServiceNow was released on November 24, 2024.

Compatibility

Version 7.10.0 of the Splunk Add-on for ServiceNow is compatible with the following software, CIM versions, and platforms:

Splunk platform versions	9.0.x, 9.1.x, 9.2.x, 9.3.x
CIM	5.1.0
Supported OS for data collection	Platform Independent
Vendor products	ServiceNow Quebec, Rome, San Diego, Tokyo, Utah, Vancouver, and Washington DC

Splunk has reviewed and updated the field aliases in this add-on for compatibility with the new field alias behavior change available from Splunk v7.3.4 and above.

For more information about the field alias configuration change, refer to the Splunk Enterprise Release Notes.

New features

Version 7.10.0 of the Splunk Add-on for ServiceNow includes the following new features:

• Performance enhancement to reduce time taken to create or update incidents or events using the custom streaming commands snowincidentstream and snoweventstream.

Fixed issues

Version 7.10.0 of the Splunk Add-on for ServiceNow has the following, if any, fixed issues. If no issues appear below, no issues have yet been reported:

• Fixed the issue of incorrect hostname added to the Splunk_URL field in SNOW events created by custom commands on the Splunk Cloud Platform.

Known issues

Version 7.10.0 of the Splunk Add-on for ServiceNow has the following known issues. If no issues appear below, no issues have yet been reported:

Third-party software attributions

Some of the components included in this add-on are licensed under free or open source licenses. We wish to thank the contributors to those projects.

A complete listing of third-party software information for this add-on is available as a document file for download:
Splunk Add-on for ServiceNow third-party software credits.