Source types for the Splunk Add-on for ServiceNow

The Splunk Add-on for ServiceNow provides the index-time and search-time knowledge for any database table exposed by ServiceNow REST APIs. When the add-on collects a ServiceNow database table, the add-on assigns a source type for the events, using the schema snow:database_table_name.

The inputs.conf provides the following preconfigured inputs, which are disabled by default. Enable these data inputs in Splunk Web, or manually edit local/inputs.conf by adding disabled=false for each input. For more information, see Configure inputs for the Splunk Add-on for ServiceNow.

Click on the links in the CIM data model column to navigate to the Common information model add-on documentation.

For more information about the ServiceNow database tables, search for "Tables and Classes" in the ServiceNow product documentation.

The search-time source type renaming is for backwards compatibility with data ingested by older versions of the Splunk Add-on for ServiceNow.

Database table name	Source Type	Search-time renaming	CIM data models
change_request	snow:change_request	None	Ticket Management
change_task	snow:change_task	None	Ticket Management
cmdb	snow:cmdb	None	N/A
cmdb_ci_app_server	snow:cmdb_ci_app_server	None	N/A
cmdb_ci_db_instance	snow:cmdb_ci_db_instance	None	N/A
cmdb_ci_infra_service	snow:cmdb_ci_infra_service	None	N/A
cmdb_ci	snow:cmdb_ci	snow:cmdb_ci_list	N/A
cmdb_ci_server	snow:cmdb_ci_server	None	N/A
cmdb_ci_service	snow:cmdb_ci_service	None	N/A
cmdb_ci_vm	snow:cmdb_ci_vm	None	N/A
cmdb_rel_ci	snow:cmdb_rel_ci	None	N/A
cmn_location	snow:cmn_location	snow:cmn_location_list	N/A
em_event	snow:em_event	None	N/A
incident	snow:incident	None	Ticket Management
problem	snow:problem	None	Ticket Management
sys_audit	snow:sys_audit	None	N/A
sys_audit_delete	snow:sys_audit_delete	None	N/A
sys_choice	snow:sys_choice	snow:sys_choice_list	N/A
sys_user_group	snow:sys_user_group	snow:sys_user_group_list	N/A
sys_user	snow:sys_user	snow:sys_user_list	N/A
sysevent	snow:sysevent	None	N/A
syslog_transaction	snow:syslog_transaction	None	N/A

Deprecated tables

The following sourcetype is deprecated:

Deprecated tables	Source type
syslog	snow:syslog	Supported for backwards compatibility only. For best performance, disable data collection from this deprecated table and collect from sysevent instead.