Splunk® Supported Add-ons

Splunk Add-on for Salesforce

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Install the Splunk Add-on for Salesforce

  1. Get the Splunk Add-on for Salesforce by downloading it from Splunkbase or browsing to it using the app browser within Splunk Web.
  2. Determine where and how to install this add-on in your deployment, using the tables on this page.
  3. Perform any prerequisite steps before installing, if required and specified in the tables below.
  4. Complete your installation.

If you need step-by-step instructions on how to install an add-on in your specific deployment environment, see the installation walkthroughs section at the bottom of this page.

The Splunk add-on for Salesforce does not support Splunk Light.

Distributed deployments

Use the tables below to determine where and how to install this add-on in a distributed deployment of Splunk Enterprise or any deployment for which you are using forwarders to get your data in. Depending on your environment, your preferences, and the requirements of the add-on, you may need to install the add-on in multiple places.

Where to install this add-on

Unless otherwise noted, all supported add-ons can be safely installed to all tiers of a distributed Splunk platform deployment. See Where to install Splunk add-ons in the Splunk Add-ons manual for more information.

This table provides a reference for installing this specific add-on to a distributed deployment of Splunk Enterprise.

Splunk instance type Supported Required Actions required / Comments
Search Heads Yes Yes Install this add-on to all search heads where Salesforce knowledge management is required.


Splunk recommends that you turn add-on visibility off on your search heads to prevent data duplication errors that can result from running inputs on your search heads instead of (or in addition to) on your data collection node.

Indexers Yes No Not required, because the parsing operations occur on the heavy forwarders.
Heavy Forwarders Yes Yes This add-on supports only heavy forwarders for data collection.
Universal Forwarders No No This add-on supports only heavy forwarders for data collection.

Distributed deployment feature compatibility

This table describes the compatibility of this add-on with Splunk distributed deployment features.

Distributed deployment feature Supported Actions required
Search Head Clusters Yes Disable add-on visibility on search heads.
You can install this add-on on a search head cluster for all search-time functionality, but configure inputs on forwarders to avoid duplicate data collection.
Before installing this add-on to a cluster, make the following changes to the add-on package:
1. Remove the eventgen.conf files and all files in the samples folder
2. Remove the inputs.conf file.
Indexer Clusters Yes Before installing this add-on to a cluster, make the following changes to the add-on package:
1. Remove the eventgen.conf files and all files in the samples folder
2. Remove the inputs.conf file.
3. Remove the inputs.conf.specfile.
Deployment Server No Supported for deploying unconfigured add-ons only.
  • Using a deployment server to deploy the configured add-on to multiple forwarders acting as data collectors causes duplication of data.
  • The add-on uses the credential vault to secure your credentials, and this credential management solution is incompatible with the deployment server.

Installation walkthroughs

The Splunk Add-Ons manual includes an Installing add-ons guide that helps you successfully install any Splunk-supported add-on to your Splunk platform.

For a walkthrough of the installation procedure, follow the link that matches your deployment scenario:

Last modified on 13 October, 2020
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This documentation applies to the following versions of Splunk® Supported Add-ons: released


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