KPIs and thresholds for the ITSI APM Module

KPI availability

This table displays KPI availability based on usage of the Splunk Add-on for New Relic or the Splunk Add-on for AppDynamics.

KPI Name	Splunk Add-on for New Relic	Splunk Add-on for AppDynamics
Application Apdex Score	X
Application Availability	X	X
Application Error Rate	X	X
Application Health	X	X
Application Requests Per Minute	X	X
Application Response Time	X	X
End User Apdex Score	X
End User Requests Per Minute	X	X
End User Response Time	X	X

KPI Name	Description	Unit Type	Threshold Values
Application Apdex Score	Apdex (Application Performance Index) score for the application. The apdex score defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0.	num	Low >= 0.90 > Medium >= 0.75 > High
Application Availability	The availability of the application.	num	0=Critical, 1=Normal
Application Error Rate	The percentage of requests with errors over total requests for the application.	%	Normal <=0.01 < Medium < 50 < High < 90 < Critical
Application Health	The health status of the application.	num	0=Critical, 1=Normal, 2=Medium, 3=High
Application Requests Per Minute	The count of requests received per minute by the application.	rpm	Adaptive over 7 days
Application Response Time	The time that the application took to respond to a request.	ms	Low < 10 < Medium < 15 < High
End User Apdex Score	Apdex (Application Performance Index) score for end user monitoring of the application. The apdex score defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0.	num	Low >= 0.90 > Medium >= 0.75 > High
End User Requests Per Minute	The count of requests per minute for end user monitoring of the application.	rpm	Adaptive over 7 days
End User Response Time	The time that the application took to respond to a request as measured from the end user's browser or mobile device.	ms	Low < 10 < Medium < 15 < High