Flowchart

The Flowchart feature groups a collection of Journeys into a single, ordered sequence of steps. For more on how SBF groups Journeys into the Flowchart, see Terminology and concepts in Splunk Business Flow. Drag and drop the steps in the flowchart to rearrange the steps in the Flowchart. To revert the layout to the default, click Reset Layout. The following sections walk through the features in the Properties panel of the Flowchart.

Layout

There are two views in the Flowchart: the Circuit and Swim Lanes.

Step Count

Journey Step Count is the number of unique Journeys that pass through each step. For example, suppose that you have ten Journeys. Four of the Journeys pass through step A. Even if one of the four Journeys loops back to step A, the Journey step count for step A is four.

Absolute step count

Absolute step count is the total number of times a step appears across all Journeys. For example, consider the following Journeys. Journey 1: A, B, D, E, E, F. Journey 2: B, D,E, G, Z. Step E has an absolute Step count of 3 because the step appears a total of three times. Step E has a Journey step count of 2 because it appears in two Journeys.

Path Performance

A path is the span between two steps in a Journey. Select Path Count to view the number of times a step occurs after the proceeding step. For example, suppose you have the following steps in a Journey: add-to-cart, apply coupon, purchase item, payment accepted. If you select the Path Count view, you can see how many times the apply coupon step occurs after the add-to-cart step in the Flowchart. Select Path Avg. Duration to see the average amount of time between a step.

Noise Step Slider

The Noise Step Slider reduces the Flowchart to the most common steps. The Noise Step Slider calculates which steps are most or least common based on the number of unique Journey step count that pass through each step.