Splunk® Supported Add-ons

Splunk Add-on for BMC Remedy

Get incident details using TA endpoints

Get incident details using SOAP

Fetch incident details from your Remedy Server using a correlation ID or incident number using SOAP API. Enter the following URL in your browser.

Correlation ID

https://<splunk-instance>:<management-port>/servicesNS/nobody/-/remedy_incident/remedy_incident?correlation_id=<your-correlation-id>&output_mode=json

For example, https://127.0.0.1:8089/servicesNS/nobody/-/remedy_incident/remedy_incident?correlation_id=000-000-000-000&output_mode=json

Incident number

For example, https://127.0.0.1:8089/servicesNS/nobody/-/remedy_incident/remedy_incident?incident_number=INC0001&output_mode=json

Get incident details using REST

Fetch incident details from your Remedy Server using a correlation ID and rest account or incident number and rest account using REST API. Enter the following URL in your browser.

Correlation ID and rest account

https://<splunk-instance>:<management-port>/servicesNS/nobody/-/remedy_incident_rest/remedy_incident_rest?correlation_id=<your-correlation-id>&account=<your-account>&output_mode=json

For example, https://127.0.0.1:8089/servicesNS/nobody/-/remedy_incident_rest/remedy_incident_rest?correlation_id=000-000-000-000&account=Account_01&output_mode=json

Incident number and rest account

For example, https://127.0.0.1:8089/servicesNS/nobody/-/remedy_incident_rest/remedy_incident_rest?incident_number=INC0001&account=Account_01&output_mode=json

Last modified on 22 July, 2024
Performance benchmark for custom commands  

This documentation applies to the following versions of Splunk® Supported Add-ons: released


Was this topic useful?







You must be logged into splunk.com in order to post comments. Log in now.

Please try to keep this discussion focused on the content covered in this documentation topic. If you have a more general question about Splunk functionality or are experiencing a difficulty with Splunk, consider posting a question to Splunkbase Answers.

0 out of 1000 Characters