Splunk® Supported Add-ons

Splunk Add-on for BMC Remedy

Acrobat logo Download manual as PDF


Acrobat logo Download topic as PDF

Release notes for the Splunk Add-on for BMC Remedy

Version 5.5.0 of the Splunk Add-on for BMC Remedy was released on March 19, 2024.

About this release

Version 5.5.0 of the Splunk Add-on for BMC Remedy is compatible with the following software, CIM versions, and platforms.

Splunk software versions 9.0.x, 9.1x, 9.2.x
CIM 5.3.1
Platforms Platform independent
Vendor Products Remedy versions 9.1, 20.02 and Helix versions 19.02, 20.02, 20.08, 21.3.04, and 22.1.00
  • BMC Remedy Action Request (AR) System
  • BMC Atrium Core
  • BMC Remedy IT Service Management (ITSM)
  • BMC Service Resolution (BSR) 3.5

New features

Version 5.5.0 of the Splunk Add-on for BMC Remedy has the following new features:

  • Performance enhancement to reduce time taken to create/update incidents using the custom commands remedyincidentcreatestreamrest and remedyincidentupdatestreamrest.
  • Added support for the latest CIM version 5.3.1.

Fixed issues

Version 5.5.0 of the Splunk Add-on for BMC Remedy contains the following fixed issues.

Known issues

Version 5.5.0 of the Splunk Add-on for BMC Remedy has the following known issues. If no known issues display below, there are no known issues.



Third-party software attributions

Some of the components included in this add-on are licensed under free or open source licenses. We wish to thank the contributors to those projects.

A complete listing of third-party software information for this add-on is available as a PDF file for download:
Splunk Add-on for BMC Remedy third-party software credits.

Last modified on 19 March, 2024
PREVIOUS
About the Splunk Add-on for BMC Remedy
  NEXT
Release history for the Splunk Add-on for BMC Remedy

This documentation applies to the following versions of Splunk® Supported Add-ons: released, released


Was this documentation topic helpful?


You must be logged into splunk.com in order to post comments. Log in now.

Please try to keep this discussion focused on the content covered in this documentation topic. If you have a more general question about Splunk functionality or are experiencing a difficulty with Splunk, consider posting a question to Splunkbase Answers.

0 out of 1000 Characters