Docs » Network Explorer in Splunk Infrastructure Monitoring » Scenarios for troubleshooting network errors and optimizing network performance using Network Explorer » Scenario: Kai examines upstream and downstream dependencies for a service update

Scenario: Kai examines upstream and downstream dependencies for a service update 🔗

The following scenario features examples from Buttercup Games, a fictitious e-commerce company.

Kai, a site reliability engineer (SRE) at Buttercup Games, is responsible for rolling out an update to the checkoutservice application service in their Kubernetes environment. They want to make sure they know all the upstream and downstream dependencies of checkoutservice so they can notify the dependent teams.

Kai first checks their team’s architecture diagram, but realizes it’s outdated. Not only does the diagram lack some services that Kai’s team recently added, but it also doesn’t show comprehensive service dependencies across different languages and frameworks.

As this is a network issue, Kai then attempts to investigate service dependencies using Network Explorer in Splunk Infrastructure Monitoring. The Network Explorer network map provides a complete graphical view of all services based on their network traffic, regardless of the languages and frameworks used in each service. This is exactly what Kai has been looking for.

Kai selects the checkoutservice service and immediately gets a drilldown view of all upstream and downstream dependencies for checkoutservice.

By exploring the Network Explorer network map, Kai successfully obtained the context they need to understand all the dependencies of the service being updated. With this knowledge, Kai can now notify the dependent teams of the imminent update.

Learn more 🔗

For information on the Network Explorer network map, see Monitoring service dependencies with network map.