SAP HANA 🔗

The Splunk Distribution of OpenTelemetry Collector uses the Smart Agent receiver with the hana monitor type to get metrics from an SAP Hana database.

This integration is available on Kubernetes, Linux, and Windows.

Benefits 🔗

After you configure the integration, you can access these features:

View metrics. You can create your own custom dashboards, and most monitors provide built-in dashboards as well. For information about dashboards, see View dashboards in Splunk Observability Cloud.
View a data-driven visualization of the physical servers, virtual machines, AWS instances, and other resources in your environment that are visible to Infrastructure Monitoring. For information about navigators, see Use navigators in Splunk Infrastructure Monitoring.
Access the Metric Finder and search for metrics sent by the monitor. For information, see Search the Metric Finder and Metadata catalog.

Prequisites 🔗

A monitoring user requires SELECT access to the relevant monitoring views. Before configuring the SAP HANA monitor type, run the following SQL script to create a monitoring role and apply it to a monitoring user:

--Create the user
CREATE RESTRICTED USER otel_monitoring_user PASSWORD <password>;

--Enable user login
ALTER USER otel_monitoring_user ENABLE CLIENT CONNECT;

--Create the monitoring role
CREATE ROLE OTEL_MONITORING;

--Grant permissions to the relevant views
GRANT CATALOG READ TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_BACKUP_CATALOG TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_BLOCKED_TRANSACTIONS TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_CONNECTIONS TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_CS_ALL_COLUMNS TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_CS_TABLES TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_DATABASE TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_DISKS TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_HOST_RESOURCE_UTILIZATION TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_LICENSES TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_RS_TABLES TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_SERVICE_COMPONENT_MEMORY TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_SERVICE_MEMORY TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_SERVICE_REPLICATION TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_SERVICE_STATISTICS TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_SERVICE_THREADS TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_SERVICES TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_VOLUME_IO_TOTAL_STATISTICS TO OTEL_MONITORING;
GRANT SELECT ON SYS.M_WORKLOAD TO OTEL_MONITORING;
GRANT SELECT ON _SYS_STATISTICS.STATISTICS_CURRENT_ALERTS TO OTEL_MONITORING;

--Add the OTEL_MONITOR role to the monitoring user
GRANT OTEL_MONITORING TO otel_monitoring_user;

Installation 🔗

Follow these steps to deploy this integration:

Deploy the Splunk Distribution of the OpenTelemetry Collector to your host or container platform:
Configure the integration, as described in the Configuration section.
Restart the Splunk Distribution of the OpenTelemetry Collector.

Configuration 🔗

To use this integration of a Smart Agent monitor with the Collector:

Include the Smart Agent receiver in your configuration file.
Add the monitor type to the Collector configuration, both in the receiver and pipelines sections.

See how to Use Smart Agent monitors with the Collector.
See how to set up the Smart Agent receiver.
For a list of common configuration options, refer to Common configuration settings for monitors.
Learn more about the Collector at Get started: Understand and use the Collector.

Example 🔗

To activate this integration, add the following to your Collector configuration:

receivers:
  smartagent/hana:
    type: hana
    ... # Additional config

See additional configuration options:

receivers:
  smartagent/hana:
    type: hana
    host: myhost.hana.us.hanacloud.ondemand.com
    port: <sap_hana_port>
    username: <username>
    password: <password>

Next, add the monitor to the service.pipelines.metrics.receivers section of your configuration file:

service:
  pipelines:
    metrics:
      receivers: [smartagent/hana]

Configuration settings 🔗

The following table shows the configuration options for this integration:

Option	Required	Type	Description
`tlsServerName`	no	`string`	`ServerName` to verify the host name. This option defaults to `Host` if not specified.
`insecureSkipVerify`	no	`bool`	Controls whether a client verifies the server’s certificate chain and host name. The default value is `false`.
`rootCAFiles`	no	`list of strings`	Path to root certificate (optional)

Metrics 🔗

These are the metrics and dimensions available for this integration:

Notes 🔗

To learn more about the available in Observability Cloud see Metric types
In host-based subscription plans, default metrics are those metrics included in host-based subscriptions in Observability Cloud, such as host, container, or bundled metrics. Custom metrics are not provided by default and might be subject to charges. See Metric categories for more information.
In MTS-based subscription plans, all metrics are custom.
To add additional metrics, see how to configure extraMetrics in Add additional metrics

Troubleshooting 🔗

If you are a Splunk Observability Cloud customer and are not able to see your data in Splunk Observability Cloud, you can get help in the following ways.

Available to Splunk Observability Cloud customers

Submit a case in the Splunk Support Portal .
Call Splunk Customer Support .

Available to prospective customers and free trial users

Ask a question and get answers through community support at Splunk Answers .
Join the Splunk #observability user group Slack channel to communicate with customers, partners, and Splunk employees worldwide. To join, see Chat groups in the Get Started with Splunk Community manual.

To learn about even more support options, see Splunk Customer Success .

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