Docs » Supported integrations in Splunk Observability Cloud » Conviva Real-Time/Live video play

Conviva Real-Time/Live video play 🔗

The Splunk Distribution of OpenTelemetry Collector uses the Smart Agent receiver with the Conviva monitor type to pull Real-Time/Live video playing experience metrics from Conviva.

This integration uses version 2.4 of the Conviva Experience Insights REST APIs.

Only Live conviva metrics listed on the Conviva Developer Community page are supported. All metrics are gauges. The Conviva metrics are converted to Splunk Observability Cloud metrics with dimensions named account and filter. The account dimension is the name of the Conviva account and the filter dimension is the name of the Conviva filter applied to the metric. In the case of MetricLenses, the constituent MetricLens metrics and MetricLens dimensions are included. The values of the MetricLens dimensions are derived from the values of the associated MetricLens dimension entities.

Benefits 🔗

After you configure the integration, you can access these features:

Installation 🔗

Follow these steps to deploy this integration:

  1. Deploy the Splunk Distribution of the OpenTelemetry Collector to your host or container platform:

  2. Configure the integration, as described in the Configuration section.

  3. Restart the Splunk Distribution of the OpenTelemetry Collector.

Configuration 🔗

To use this integration of a Smart Agent monitor with the Collector:

  1. Include the Smart Agent receiver in your configuration file.

  2. Add the monitor type to the Collector configuration, both in the receiver and pipelines sections.

Example 🔗

To activate this integration, add the following to your Collector configuration:

receivers:
  smartagent/conviva:
    type: conviva
    ...  # Additional config

Next, add the monitor to the service.pipelines.metrics.receivers section of your configuration file:

service:
  pipelines:
    metrics:
      receivers: [smartagent/conviva]

Configuration settings 🔗

The following table shows the configuration options for this integration:

Option

Required

Type

Description

pulseUsername

yes

string

Conviva Pulse username required with each API request.

pulsePassword

yes

string

Conviva Pulse password required with each API request.

timeoutSeconds

no

integer

(default: 10)

metricConfigs

no

list of objects (see below)
Conviva metrics to fetch. The default is quality_metriclens

metric with the “All Traffic” filter applied and all quality_metriclens dimensions.

The nested metricConfigs configuration object has the following fields:

Option

Required

Type

Description

account

no

string
Conviva customer account name. The default account is fetched

used if not specified.

metricParameter

no

string

(default: quality_metriclens)

filters

no

list of strings

Filter names. The default is All Traffic filter.

metricLensDimensions

no

list of strings
MetricLens dimension names. The default is names of all

MetricLens dimensions of the account

excludeMetricLensDimensions

no

list of strings

MetricLens dimension names to exclude.

maxFiltersPerRequest

no

integer
Max number of filters per request. The default is the number of

filters. Multiple requests are made if the number of filters is more than maxFiltersPerRequest (default: 0)

Metrics 🔗

The following metrics are available for this integration:

Notes 🔗

  • To learn more about the available in Splunk Observability Cloud see Metric types

  • In host-based subscription plans, default metrics are those metrics included in host-based subscriptions in Splunk Observability Cloud, such as host, container, or bundled metrics. Custom metrics are not provided by default and might be subject to charges. See Metric categories for more information.

  • In MTS-based subscription plans, all metrics are custom.

  • To add additional metrics, see how to configure extraMetrics in Add additional metrics

Troubleshooting 🔗

If you are a Splunk Observability Cloud customer and are not able to see your data in Splunk Observability Cloud, you can get help in the following ways.

Available to Splunk Observability Cloud customers

Available to prospective customers and free trial users

  • Ask a question and get answers through community support at Splunk Answers .

  • Join the Splunk #observability user group Slack channel to communicate with customers, partners, and Splunk employees worldwide. To join, see Chat groups in the Get Started with Splunk Community manual.

This page was last updated on Sep 18, 2024.