Enterprise support

Enterprise support

noun

A Splunk Enterprise Support service level that provides direct access to the Customer Support Team and lets customers manage their cases online. You must have an Enterprise or Global support contract to upgrade a Splunk server with a license for Splunk Enterprise to a new major version of Splunk Enterprise.

The following Splunk Enterprise resources are available to anyone for answers to basic technical questions:

• Splunk Enterprise Documentation
• Splunk Community Wiki
• Splunk Forums
• Splunk's IRC channel (#splunk)

For more information

From Splunk.com:

• Support: Community, Enterprise, and Global Support Programs
• Support Programs (comparisons)