Docs » How to get started with Splunk On-Call » Getting Started Guide for Splunk On-Call Admins » Contact Splunk On-Call Support

Contact Splunk On-Call Support 🔗

End-users may contact Splunk On-Call Support using the following methods:

  1. Live Chat: If you are logged into your Splunk On-Call instance, you will have the ability to Live Chat with the Splunk On-Call Support team.

  2. Splunk Support Portal: You can open a Splunk On-Call support case in the Splunk Support Portal: :new-page::https://login.splunk.com/

Create a Splunk account 🔗

When accessing Splunk Support Portal for the first time, you will need to create a new Splunk login. For details, see Sign up .

It’s an easy process, and you can take that action now:

  1. Visit the Splunk Support Portal <https://login.splunk.com/>

  2. Select Sign up

  3. Fill out the form on the far right under “Create Your Splunk Account”

  4. To create a case, you must log in to the Splunk Support Portal to create a Splunk On-Call Support Case. You may also chat with Support from the new chat widget within our product. Live Chat with a Technical Support Engineer will open an On-Call Support case.

This page was last updated on Apr 29, 2024.