Docs ยป Supported integrations in Splunk Observability Cloud ยป Conviva Real-Time/Live video play

Conviva Real-Time/Live video play ๐Ÿ”—

The Splunk Distribution of OpenTelemetry Collector uses the Smart Agent receiver with the Conviva monitor type to pull Real-Time/Live video playing experience metrics from Conviva.

This integration uses version 2.4 of the Conviva Experience Insights REST APIs.

Only Live conviva metrics listed on the Conviva Developer Community page are supported. All metrics are gauges. The Conviva metrics are converted to Splunk Observability Cloud metrics with dimensions named account and filter. The account dimension is the name of the Conviva account and the filter dimension is the name of the Conviva filter applied to the metric. In the case of MetricLenses, the constituent MetricLens metrics and MetricLens dimensions are included. The values of the MetricLens dimensions are derived from the values of the associated MetricLens dimension entities.

Benefits ๐Ÿ”—

After you configure the integration, you can access these features:

Installation ๐Ÿ”—

Follow these steps to deploy this integration:

  1. Deploy the Splunk Distribution of the OpenTelemetry Collector to your host or container platform:

  2. Configure the integration, as described in the Configuration section.

  3. Restart the Splunk Distribution of the OpenTelemetry Collector.

Configuration ๐Ÿ”—

To use this integration of a Smart Agent monitor with the Collector:

  1. Include the Smart Agent receiver in your configuration file.

  2. Add the monitor type to the Collector configuration, both in the receiver and pipelines sections.

Example ๐Ÿ”—

To activate this integration, add the following to your Collector configuration:

receivers:
  smartagent/conviva:
    type: conviva
    ...  # Additional config

Next, add the monitor to the service.pipelines.metrics.receivers section of your configuration file:

service:
  pipelines:
    metrics:
      receivers: [smartagent/conviva]

Configuration settings ๐Ÿ”—

The following table shows the configuration options for this integration:

Option

Required

Type

Description

pulseUsername

yes

string

Conviva Pulse username required with each API request.

pulsePassword

yes

string

Conviva Pulse password required with each API request.

timeoutSeconds

no

integer

(default: 10)

metricConfigs

no

list of objects (see below)

Conviva metrics to fetch. The default is quality_metriclens

metric with the โ€œAll Trafficโ€ filter applied and all quality_metriclens dimensions.

The nested metricConfigs configuration object has the following fields:

Option

Required

Type

Description

account

no

string

Conviva customer account name. The default account is fetched

used if not specified.

metricParameter

no

string

(default: quality_metriclens)

filters

no

list of strings

Filter names. The default is All Traffic filter.

metricLensDimensions

no

list of strings

MetricLens dimension names. The default is names of all

MetricLens dimensions of the account

excludeMetricLensDimensions

no

list of strings

MetricLens dimension names to exclude.

maxFiltersPerRequest

no

integer

Max number of filters per request. The default is the number of

filters. Multiple requests are made if the number of filters is more than maxFiltersPerRequest (default: 0)

Metrics ๐Ÿ”—

The following metrics are available for this integration:

NameDescriptionCategoryType
conviva.attempts

Attempts time-series

Defaultgauge
conviva.avg_bitrate

Average bitrate time-series

Defaultgauge
conviva.concurrent_plays

Concurrent plays time-series

Defaultgauge
conviva.connection_induced_rebuffering_ratio

Connection induced rebuffering ratio simple-series

Defaultgauge
conviva.connection_induced_rebuffering_ratio_timeseries

Connection induced rebuffering ratio time-series

Defaultgauge
conviva.duration_connection_induced_rebuffering_ratio_distribution

Duration vs. connection induced rebuffering ratio distribution label-series

Defaultgauge
conviva.exits_before_video_start

Exits before video start time-series

Defaultgauge
conviva.ended_plays

Ended plays simple-series

Defaultgauge
conviva.ended_plays_timeseries

Ended plays time-series

Defaultgauge
conviva.plays

Plays time-series

Defaultgauge
conviva.play_bitrate_distribution

Play bitrate distribution label-series

Defaultgauge
conviva.play_buffering_ratio_distribution

Play buffering ratio distribution label-series

Defaultgauge
conviva.play_connection_induced_rebuffering_ratio_distribution

Play connection induced rebuffering ratio distribution label-series

Defaultgauge
conviva.quality_summary

Quality summary label-series

Defaultgauge
conviva.rebuffered_plays

Rebuffered plays time-series

Defaultgauge
conviva.rebuffering_ratio

Rebuffering ratio time-series

Defaultgauge
conviva.top_assets_15_mins

Top assets over last 15 minutes simple-table

Defaultgauge
conviva.top_assets_summary

Top assets summary label-series

Defaultgauge
conviva.video_playback_failures

Video playback failures simple-series

Defaultgauge
conviva.video_playback_failures_timeseries

Video playback failures time-series

Defaultgauge
conviva.video_playback_failures_distribution

Video playback failures distribution label-series

Defaultgauge
conviva.video_restart_time

Video restart time simple-series

Defaultgauge
conviva.video_restart_time_timeseries

Video restart time time-series

Defaultgauge
conviva.video_restart_time_distribution

Video restart time distribution label-series

Defaultgauge
conviva.video_start_failures

Video start failures time-series

Defaultgauge
conviva.video_start_failures_errornames

Video start failures by error names simple-table

Defaultgauge
conviva.video_startup_time

Video startup time label-series

Defaultgauge
conviva.quality_metriclens.total_attempts

Attempts

Defaultgauge
conviva.quality_metriclens.video_start_failures_percent

Video Start Failures(VSF) (%)

Defaultgauge
conviva.quality_metriclens.exits_before_video_start_percent

Exits Before Video Starts (EBVS) (%)

Defaultgauge
conviva.quality_metriclens.plays_percent

Plays (%)

Defaultgauge
conviva.quality_metriclens.video_startup_time_sec

Video Startup Time (sec)

Defaultgauge
conviva.quality_metriclens.rebuffering_ratio_percent

Rebuffering Ratio (%)

Defaultgauge
conviva.quality_metriclens.average_bitrate_kbps

Average Bitrate (bps). This metric can be returned in kbps with the ab_units=kbps parameter. Unless this parameter is specified, average bitrate is bps

Defaultgauge
conviva.quality_metriclens.video_playback_failures_percent

Video Playback Failures (%)

Defaultgauge
conviva.quality_metriclens.ended_plays

Ended Plays

Defaultgauge
conviva.quality_metriclens.connection_induced_rebuffering_ratio_percent

Connection Induced ReBuffering Ratio (%)

Defaultgauge
conviva.quality_metriclens.video_restart_time

Video Restart Time

Defaultgauge
conviva.audience_metriclens.concurrent_plays

Concurrent Plays

Defaultgauge
conviva.audience_metriclens.plays

Plays

Defaultgauge
conviva.audience_metriclens.ended_plays

Ended Plays

Defaultgauge

Notes ๐Ÿ”—

  • To learn more about the available in Splunk Observability Cloud see Metric types

  • In host-based subscription plans, default metrics are those metrics included in host-based subscriptions in Splunk Observability Cloud, such as host, container, or bundled metrics. Custom metrics are not provided by default and might be subject to charges. See Metric categories for more information.

  • In MTS-based subscription plans, all metrics are custom.

  • To add additional metrics, see how to configure extraMetrics in Add additional metrics

Troubleshooting ๐Ÿ”—

If you are a Splunk Observability Cloud customer and are not able to see your data in Splunk Observability Cloud, you can get help in the following ways.

Available to Splunk Observability Cloud customers

Available to prospective customers and free trial users

  • Ask a question and get answers through community support at Splunk Answers .

  • Join the Splunk #observability user group Slack channel to communicate with customers, partners, and Splunk employees worldwide. To join, see Chat groups in the Get Started with Splunk Community manual.

This page was last updated on Dec 09, 2024.