Pingdom integration for Splunk On-Call 🔗
Pingdom is a service that tracks the uptime, downtime, and performance of websites.
Requirements 🔗
This integration is compatible with the following versions of Splunk On-Call:
Starter
Growth
Enterprise
Splunk On-Call configuration 🔗
In Splunk On-Call, select Integrations >> Pingdom (Webhook)
If the integration has not yet been enabled, click the Enable Integration button to generate your endpoint URL as seen below. Be sure to replace the “$routing_key” section with the actual routing key you intend to use. It is essential that you replace what you see here with the actual routing key you intend to use. Everything after the final forward slash must be replaced with your key. For example, assuming a routing_key value of “database”:
………36437/$routing_key ==> ……..36437/database
Routing keys in Splunk On-Call can be set up and associated by clicking on Settings >> Route Keys.
For more information on routing keys and best practices, see Routing keys in Splunk On-Call .
Pingdom configuration 🔗
Select Integrations from the menu bar, click the “Integrations” option, then click Add integratiopn.
In the Add Integration window, use the drop-down menu for Type to select Webhook. Give the webhook a name, and paste in the webhook URL provided by Splunk On-Call. Be sure to replace the “$routing_key” section with your actual routing key.
Click Save Integration.
When creating or editing checks, scroll to the bottom of the settings to select the new integration you have just added. You don’t need to include any alerting actions for the webhook to function.
Email endpoint integration 🔗
Email endpoint integration is accomplished though tasks in Splunk On-Call and Pingdom.
Splunk On-Call (Email) configuration 🔗
Navigate to Integrations >> Pingdom (Email).
If the integration has not already been enabled, enable the integration and copy the email endpoint.
Routing Key (+$routing_key) can be used to route an email endpoint- initiated incident to a specific team or teams within Splunk. Replace $routing_key in the email endpoint address with a valid routing_key from your Splunk On-Call instance.
Pingdom (Email) configuration 🔗
Navigate to Users and Teams in Pingdom and select Users.
Select Add User. When creating the new Splunk On-Call user make sure to select, next to Alert recipients, Contact; can only receive alerts.
In contact details, give your contact a name that makes sense for the alert destination (such as Splunk). Then paste the Splunk On-Call Pingdom Email endpoint into the contact method. Save the user by clicking Add User.
Under Experience Monitoring, add your new contact to your desired checks.
You add the user to your desired checks by editing a check and selecting that user for Add Who to alert?. Once selected and saved, this check alerts your Splunk On-Call email endpoint.
