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Get started with the mobile app 🔗

Splunk On-Call is incident management software that allows teams to maintain a culture of high availability without slowing down the innovation process. Splunk On-Call is a mobile-first platform so please take the time to configure your mobile app settings!

Mobile Getting Started Guide

iOS

Android

Primary Paging Policy

It is important that you have a diverse and robust Primary Paging Policy in place so this is the first setting we recommend configuring. This article will help you navigate to and edit the Personal Paging Policy feature on both iOS and Android systems. Within the Splunk On-Call Mobile App, you are able to easily view and update your paging policies from iOS and Android devices.

iOS

In the Splunk On-Call Mobile App, select the Users icon at the bottom of your iOS device’s screen. Then select the person icon from the Users page.

From your User Profile page, you may select the Paging Policies tab to view your current configuration. If you’d like to change your paging policy select Edit. Here you may delete, update, or add steps to your Primary Paging Policy and Custom Paging Policies from your iOS device. Once complete, be sure to save your changes.

Android

As with iOS devices, editing and creating Primary Paging Policies and Custom Paging Policies in the Splunk On-Call Mobile App is only a few clicks away. Select the Users icon at the bottom, then select the person from the resulting Users page. Finally, select the Paging Policies tab.

Once you’ve accessed your Paging Policies, select Paging Policies. Select the step you’d like to edit or add steps to.

Add Splunk On-Call to your contacts

Splunk On-Call will contact you for triggered incidents using the below phone numbers and our shortcode. You may add these numbers to your contacts in the Mobile App for both Android and iOS devices by navigating to Settings, Notifications and then, Add VictorOps to Your Contacts

Add Splunk On-Call to your contacts.

Short Code (US and Canada SMS only)

842867

Long Codes (US and Canada SMS only)

303.653.9527

303.653.9644

303.653.9674

303.578.1340

303.835.0913

International Numbers:

Australia (Phone only): +61 2 6190 1305

Australia (SMS only): +61 476 857 069

Czech Republic (SMS only): +420 736352147

Indonesia (Voice only): +62 21 50890622

Poland (SMS only): +48 799448785

Singapore (SMS only): +65 82410345

Singapore (Voice only): Coming Soon!

United Kingdom (SMS only): +44 7782 360801

Policy change on Phone Notifications to China (country code +86)

For information regarding our recent policy change to deprecate Phone (Voice) notifications to China ( country code +86), see Deprecation of Splunk On-Call phone notifications to China.

This page was last updated on 2024年08月01日.