Docs » Configure application receivers » Conviva Real-Time/Live video play

Conviva Real-Time/Live video play 🔗

Description 🔗

The Splunk Distribution of OpenTelemetry Collector provides this integration as the conviva monitor via the Smart Agent receiver.

This monitor uses version 2.4 of the Conviva Experience Insights REST APIs to pull Real-Time/Live video playing experience metrics from Conviva.

Only Live conviva metrics listed on the Conviva Developer Community page are supported. All metrics are gauges. The Conviva metrics are converted to Splunk Observability Cloud metrics with dimensions named account and filter. The account dimension is the name of the Conviva account and the filter dimension is the name of the Conviva filter applied to the metric. In the case of MetricLenses, the constituent MetricLens metrics and MetricLens dimensions are included. The values of the MetricLens dimensions are derived from the values of the associated MetricLens dimension entities.

Installation 🔗

This monitor is available in the SignalFx Smart Agent Receiver, which is part of the Splunk Distribution of OpenTelemetry Collector.

To install this integration:

  1. Deploy the Splunk Distribution of OpenTelemetry Collector to your host or container platform.

  2. Configure the monitor, as described in the next section.

Configuration 🔗

The Splunk Distribution of OpenTelemetry Collector allows embedding a Smart Agent monitor configuration in an associated Smart Agent Receiver instance.

Note: Providing a Conviva monitor entry in your Smart Agent or Collector configuration is required for its use. Use the appropriate form for your agent type.

Smart Agent 🔗

To activate this monitor in the Smart Agent, add the following to your agent configuration:

monitors:  # All monitor config goes under this key
 - type: conviva
   ...  # Additional config

See Smart Agent example configuration for an autogenerated example of a YAML configuration file, with default values where applicable.

Splunk Distribution of OpenTelemetry Collector 🔗

To activate this monitor in the OpenTelemetry Collector, add the following to your agent configuration:

receivers:
  smartagent/conviva:
    type: conviva
    ... # Additional config

To complete the monitor activation, you must also include the smartagent/conviva receiver item in a metrics pipeline. To do this, add the receiver item to the service > pipelines > metrics > receivers section of your configuration file.

See configuration examples for specific use cases that show how the Splunk OpenTelemetry Collector can integrate and complement existing environments.

Configuration settings 🔗

The following table shows the configuration options for this monitor:

Option Required Type Description
pulseUsername yes string Conviva Pulse username required with each API request.
pulsePassword yes string Conviva Pulse password required with each API request.
timeoutSeconds no integer (default: 10)
metricConfigs no list of objects (see below) Conviva metrics to fetch. The default is quality_metriclens metric with the "All Traffic" filter applied and all quality_metriclens dimensions.

The nested metricConfigs configuration object has the following fields:

Option Required Type Description
account no string Conviva customer account name. The default account is fetched used if not specified.
metricParameter no string (default: quality_metriclens)
filters no list of strings Filter names. The default is All Traffic filter.
metricLensDimensions no list of strings MetricLens dimension names. The default is names of all MetricLens dimensions of the account
excludeMetricLensDimensions no list of strings MetricLens dimension names to exclude.
maxFiltersPerRequest no integer Max number of filters per request. The default is the number of filters. Multiple requests are made if the number of filters is more than maxFiltersPerRequest (default: 0)

Example configurations 🔗

This section provides a basic YAML configuration of the Conviva monitor using only the required fields. For this configuration, the monitor will default to fetching quality MetricLens metrics for all dimensions from the default Conviva account using the All Traffic filter.

monitors:
- type: conviva
 pulseUsername: <username>
 pulsePassword: <password>

Individual metrics are configured as a list of metricConfigs, as shown in the following sample configuration. The metrics are fetched using the specified metricParameter. See the list of metric parameters in the Conviva monitor metric parameters and metrics section.

The Conviva metrics reported to Observability Cloud are prefixed by conviva., conviva.quality_metriclens. and conviva.audience_metriclens. accordingly. The metric names are the titles of the metrics, which correspond to the Conviva metric parameters on the Conviva Developer Community page.

Where an account is not provided, the default account is fetched and used. Where no filters are specified the All Traffic filter is used. Where MetricLens dimensions are not specified, all MetricLens dimensions are fetched and used. The _ALL_ keyword means all. MetricLens dimension configuration applies only to MetricLenses. If specified for a regular metric, they will be ignored. MetricLens dimensions listed in excludeMetricLensDimensions are excluded.

monitors:
- type: conviva
 pulseUsername: <username>
 pulsePassword: <password>
 metricConfigs:
   - account: c3.NBC
     metricParameter: quality_metriclens
     filters:
       - All Traffic
     metricLensDimensions:
       - Cities
   - metricParameter: avg_bitrate
     maxFiltersPerRequest: 99
     filters:
       - _ALL_
   - metricParameter: concurrent_plays
   - metricParameter: audience_metriclens
     filters:
       - All Traffic
     metricLensDimensions:
       - _ALL_
     excludeMetricLensDimensions:
       - CDNs

Add the extra dimension metric_source, as shown in following sample configuration for the convenience of searching for your metrics in SignalFx using the metric_source value you specify. Also, version 2.4 of the Conviva Experience Insights REST APIs limits the number of filters per request to 99. Specify the maximum number of filters per request using maxFiltersPerRequest, as shown in the previous example to limit the number of filters per request.

monitors:
- type: conviva
 pulseUsername: <username>
 pulsePassword: <password>
 extraDimensions:
   metric_source: conviva

Metrics 🔗

The following metrics are available for this integration:

Troubleshooting 🔗

If you are not able to see your data in Splunk Observability Cloud: